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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Piklo Booking serves as an online platform specifically designed for businesses that offer appointment-based services, such as hair salons, beauty and nail studios, therapists, clinics, coaches, trainers, as well as providers of classes, events, and rentals. It provides users with a mobile-responsive booking interface and a comprehensive calendar to facilitate daily operations. Clients have the flexibility to book, reschedule, or cancel their appointments independently, while automated email and SMS reminders ensure they are notified of upcoming visits. Businesses can also collect deposits and no-show fees in advance through a saved payment method. Additional features include options for managing classes and courses, waitlists, gift cards, punch cards, a client loyalty club, and the ability to request Google reviews. The platform's free core plan accommodates unlimited staff and locations, while premium features such as newsletters, website booking chat, and a custom-designed website are available as paid upgrades. By centralizing the management of appointments, classes, events, and rentals, the system streamlines operations for service providers, enhancing their efficiency and client satisfaction. Ultimately, Piklo Booking aims to simplify the way service-based businesses operate, allowing them to focus on delivering quality service to their clients.

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar No 
Instagram No 
Mycel No 

Integrations

Google Calendar Yes 
Instagram Yes 
Mycel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Piklo Systems

Founded

2026

Country

Denmark

Website

piklobooking.com

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

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