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features
design
support

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Write a Review

Description

Phreesia is a patient intake platform trusted by more than 4,700 healthcare organizations nationwide. It streamlines the workflows around every patient visit — from scheduling and registration to payments and outreach — with deep integrations into leading EHRs to cut down on manual front desk work. Features include digital check-in, self-scheduling, appointment reminders, bill pay, eligibility verification, clinical screenings, and outbound calling automation. The platform supports in-person and telehealth visits across mobile, tablet, and web. Healthcare organizations using Phreesia see fewer inbound calls, reduced no-show rates, and faster payment collection. 9 in 10 customers recommend Phreesia.

Description

ZapiDesk serves as an AI-driven virtual receptionist tailored specifically for medical facilities and clinics. It streamlines front-desk communication by managing incoming calls, addressing patient questions, aiding in appointment scheduling, and providing timely assistance around the clock. This ensures that calls are answered swiftly, which in turn minimizes missed calls, enhances patient access, and fosters a more reliable communication experience. The platform can be tailored to fit the unique needs of each practice, incorporating elements such as greetings, AI voice options, languages, conversation flows, operational hours, holiday schedules, and preferred communication methods. ZapiDesk also facilitates workflows related to appointments, call routing, collection of patient information, and offers API integrations. By taking over repetitive administrative tasks, ZapiDesk lightens the burden on reception staff, boosts operational efficiency, and enables team members to dedicate more time to patient care while the AI manages all communication tasks. In doing so, it significantly enhances the overall patient experience and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

ASC Advantage Yes 
AdvancedMD Yes 
Azalea EHR Yes 
EpicCare EMR Yes 
Greenway Health Yes 
MEDITECH Expanse Yes 
ModMed Yes 
NextGen Healthcare EHR Yes 
Office Practicum Yes 
OncoEMR Yes 
OpenPM Yes 
Oracle Health Yes 
Oracle Health Ambulatory EHR Yes 
Veradigm EHR Yes 
athenaOne Yes 
eClinicalWorks Yes 
eMDs Yes 

Integrations

ASC Advantage No 
AdvancedMD No 
Azalea EHR No 
EpicCare EMR No 
Greenway Health No 
MEDITECH Expanse No 
ModMed No 
NextGen Healthcare EHR No 
Office Practicum No 
OncoEMR No 
OpenPM No 
Oracle Health No 
Oracle Health Ambulatory EHR No 
Veradigm EHR No 
athenaOne No 
eClinicalWorks No 
eMDs No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$490/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Phreesia

Founded

2005

Country

United States

Website

www.phreesia.com

Vendor Details

Company Name

DigiMantra

Founded

2012

Country

India

Website

digimantra.com

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant Yes 
Insurance Eligibility Verification Yes 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling No 

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

Vaccine Management

Adverse Reaction Reporting No 
Alerts / Notifications No 
Appointment Reminders No 
Billing No 
Communication Tools No 
Dose Tracking No 
For Governments No 
Immunization Proof No 
Inventory Management No 
Predictive Analytics No 
Scheduling No 
Virtual Waiting Room No 

Product Features

Alternatives

Alternatives

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