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Description
Phidata serves as an open-source platform designed for the creation, deployment, and oversight of AI agents. By allowing users to craft specialized agents equipped with memory, knowledge, and the ability to utilize external tools, it significantly boosts the AI's effectiveness across various applications. The platform accommodates a diverse array of large language models and integrates effortlessly with numerous databases, vector storage solutions, and APIs. To facilitate rapid development and deployment, Phidata offers pre-built templates that empower users to seamlessly transition from agent creation to production readiness. Additionally, it features capabilities such as real-time monitoring, agent assessments, and tools for performance enhancement, which guarantee the dependability and scalability of AI implementations. Developers are also given the option to incorporate their own cloud infrastructure, providing customization flexibility for unique configurations. Moreover, Phidata emphasizes robust enterprise support, including security measures, agent guardrails, and automated DevOps processes, which contribute to a more efficient deployment experience. This comprehensive approach ensures that teams can harness the full potential of AI technology while maintaining control over their specific requirements.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
AI Crypto-Kit
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Webex Contact Center
WhatsApp
Integrations
AI Crypto-Kit
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Facebook Messenger
Webex Contact Center
WhatsApp
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Phidata
Country
United States
Website
www.phidata.com
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html