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Average Ratings 0 Ratings
Description
Phi-4 is an advanced small language model (SLM) comprising 14 billion parameters, showcasing exceptional capabilities in intricate reasoning tasks, particularly in mathematics, alongside typical language processing functions. As the newest addition to the Phi family of small language models, Phi-4 illustrates the potential advancements we can achieve while exploring the limits of SLM technology. It is currently accessible on Azure AI Foundry under a Microsoft Research License Agreement (MSRLA) and is set to be released on Hugging Face in the near future. Due to significant improvements in processes such as the employment of high-quality synthetic datasets and the careful curation of organic data, Phi-4 surpasses both comparable and larger models in mathematical reasoning tasks. This model not only emphasizes the ongoing evolution of language models but also highlights the delicate balance between model size and output quality. As we continue to innovate, Phi-4 stands as a testament to our commitment to pushing the boundaries of what's achievable within the realm of small language models.
Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
API Access
Has API
API Access
Has API
Integrations
Azure Voice Live API
BLACKBOX AI
Database Mart
Hugging Face
LM-Kit.NET
Microsoft Foundry
Microsoft Foundry Models
NVIDIA Nemotron
NativeMind
Private Mind
Integrations
Azure Voice Live API
BLACKBOX AI
Database Mart
Hugging Face
LM-Kit.NET
Microsoft Foundry
Microsoft Foundry Models
NVIDIA Nemotron
NativeMind
Private Mind
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
microsoft.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/koa/