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Description
Customer registration and ID card printing facilitate the maintenance of a master record that captures customers' preferences and aversions. The system also includes visit recording through ID card swipes and biometric data, enabling efficient appointment scheduling among customers, staff, and services. Inquiry and follow-up tasks are organized with targeted goals, while billing, collections, and outstanding payments are actively tracked. Members receive reminders for package expirations and membership renewals, and spa body progress can be monitored through virtual and visual video clips. Inventory control is streamlined, covering aspects such as retail, purchasing, and sales, as well as the management of item issues and returns, which may include keys, towels, equipment, and books. An asset register is maintained, complete with images and location details as overseen by custodians. Pricing for items, services, and packages is systematically listed, and seasonal or periodical special offers and gift vouchers are made available. Employee time entry, visit tracking, and targeted sales goals are also integrated, along with effective reporting that includes automatic appointment notifications via SMS. Additional features include petty cash expense tracking and automatic data backups, making salon and spa management remarkably straightforward. With such comprehensive tools, operators can enhance customer satisfaction and streamline their business operations more than ever before.
Description
Zoca is an innovative marketing and growth platform powered by AI, designed to operate as a continuous virtual marketing team that assists local beauty and wellness businesses in enhancing their online presence, turning inquiries into confirmed appointments, and encouraging repeat visits without the need for in-house marketing skills or a collection of mismatched tools. Its array of AI-driven agents works diligently in the background to elevate local search visibility and rankings, respond to customer inquiries at any time of the day, confirm appointments through follow-ups, and execute tailored loyalty campaigns that reconnect with previous clients and enhance repeat business, all while offering seamless integration with current booking and operational systems. In addition, Zoca provides resources to improve a business’s Google Business Profile and social media engagement, optimize local SEO, and monitor performance and client insights through a mobile-friendly dashboard, ensuring that business owners can concentrate on customer service while also benefiting from around-the-clock human support paired with AI automation. With Zoca, businesses can streamline their marketing efforts and cultivate lasting relationships with clients, ultimately driving growth and success in a competitive market.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Pettysoft
Founded
1995
Country
United Arab Emirates
Website
pettysoft.com/Petty%20Beauty.htm
Vendor Details
Company Name
Zoca
Country
United States
Website
zoca.com
Product Features
Product Features
Salon
Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments