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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Perfox.ai is an agentic AI platform designed to build, deploy, and manage teams of high-performance AI agents with human oversight. Its agents learn from your documents, tickets, wikis, and past conversations, while continuously monitoring your business channels. From research and drafting to verification and delivery, Perfox.ai handles requests from start to finish across web, email, in-app platforms, SMS, voice, WhatsApp, and RCS. An intelligent orchestrator assigns tasks to specialized agents, enabling them to collaborate, review each other’s work, and involve a human whenever required by policy. Every response is grounded in trusted information and supported with citations, while each workflow remains fully auditable. Built-in guardrails help ensure agents operate within defined limits, making Perfox.ai suitable for production environments, including regulated and customer-facing operations.

Description

Voiceflow is an operating system for AI customer experience that helps businesses create conversational agents for customer support, sales, lead generation, call centers, and self-service automation. It enables teams to design AI workflows visually while also giving developers access to APIs, code functions, integrations, and customization tools. The platform is built for teams that want to ship AI agents faster, test changes with confidence, and roll out improvements that remain compatible as usage grows. Voiceflow supports web, phone, and mobile experiences, helping companies serve customers across multiple channels from one platform. Its agent builder combines agentic playbooks with deterministic workflows, allowing teams to balance AI flexibility with structured business logic. The observability suite uses LLM-powered evaluations, logs, and metrics to help teams understand agent behavior and make faster iteration decisions. Production environments support a real development pipeline from design to staging and final launch, all hosted on Voiceflow. Businesses can connect agents to tools such as Zendesk, Salesforce, Shopify, HubSpot, Airtable, Google Sheets, Make, Gmail, and other applications. With model flexibility, enterprise compliance, and collaboration features, Voiceflow helps organizations automate customer conversations while maintaining control, visibility, and security.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
Ejentum No 
JSON No 
JavaScript No 
RCS Yes 
Rime No 
Salesforce Yes 
Slack Yes 
WhatsApp Yes 
Workers by Delos No 
Zendesk Yes 

Integrations

Axis LMS Yes 
Ejentum Yes 
JSON Yes 
JavaScript Yes 
RCS No 
Rime Yes 
Salesforce No 
Slack No 
WhatsApp No 
Workers by Delos Yes 
Zendesk No 

Pricing Details

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial Yes 
Free Version No 

Pricing Details

$40 per editor per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Perfox

Founded

2025

Country

India

Website

perfox.ai/

Vendor Details

Company Name

Voiceflow

Founded

2019

Country

United States

Website

www.voiceflow.com

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives