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Average Ratings 0 Ratings
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
Description
Worklete offers cutting-edge technology designed specifically for frontline teams, achieving a 53% reduction in injuries through the use of predictive analytics and intelligent skill development. By enhancing the efficiency of managers and freeing up valuable time for frontline workers, our solution helps clients save millions annually in costs associated with injuries and operational inefficiencies. The SMART Safety platform provides essential technology, tools, and time that frontline managers and teams require to perform their duties safely and efficiently. Our mission is to halve the incidence of injuries with minimal disruption to your operations, thanks to a platform that is embraced by your teams. Collaborating with leading experts from athletics, physical therapy, and behavioral science, Worklete has crafted an innovative approach that addresses the underlying issues causing injuries. Our platform is capable of scaling this effective methodology to support hundreds of thousands of employees, empowering safety teams with the necessary resources to drastically lower musculoskeletal injuries. Ultimately, this commitment to safety not only enhances workplace wellbeing but also fosters a culture of health and prevention among all employees.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Vendor Details
Company Name
Worklete
Founded
2015
Country
United States
Website
www.worklete.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Safety Management
Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management