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ease
features
design
support

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Description

The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.

Description

Worklete offers cutting-edge technology designed specifically for frontline teams, achieving a 53% reduction in injuries through the use of predictive analytics and intelligent skill development. By enhancing the efficiency of managers and freeing up valuable time for frontline workers, our solution helps clients save millions annually in costs associated with injuries and operational inefficiencies. The SMART Safety platform provides essential technology, tools, and time that frontline managers and teams require to perform their duties safely and efficiently. Our mission is to halve the incidence of injuries with minimal disruption to your operations, thanks to a platform that is embraced by your teams. Collaborating with leading experts from athletics, physical therapy, and behavioral science, Worklete has crafted an innovative approach that addresses the underlying issues causing injuries. Our platform is capable of scaling this effective methodology to support hundreds of thousands of employees, empowering safety teams with the necessary resources to drastically lower musculoskeletal injuries. Ultimately, this commitment to safety not only enhances workplace wellbeing but also fosters a culture of health and prevention among all employees.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Performax

Founded

2015

Country

United States

Website

www.performax360.com

Vendor Details

Company Name

Worklete

Founded

2015

Country

United States

Website

www.worklete.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

Safety Management

Audit Management
Corrective / Preventive Actions
Incident Management
Injury Reporting
Inspection Management
OSHA Recordkeeping
Safety Risk Assessment
Training Management

Alternatives

Alternatives

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