Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Designed to adapt to real-world scenarios, Perfectware offers a comprehensive suite of software tools tailored specifically for users within the Mechanical Contractor Service Industry. By leveraging cutting-edge and reliable technologies, we have developed a robust software solution that facilitates seamless communication between service operations, customers, and field personnel. A vital aspect of our ongoing development relies on the valuable feedback we gather from our users and contractors. Regular meetings among our user groups foster an environment where current contractor requirements are highlighted and discussed, paving the way for future enhancements in Perfectware's design and functionality. In today's fast-paced service industry, effectively managing thousands of daily processes is crucial to ensure that every client's service expectations are met in a cost-efficient manner. From the initial phone inquiry to the final interaction, we strive to deliver the highest quality service possible, ensuring customer satisfaction at every step. Ultimately, our commitment to continuous improvement and user collaboration will drive the future success of Perfectware.
Description
The concept behind Team Management Systems (TMS) was conceived in the 1980s by Chuck and Yvonne Tuttle, who were employed at a software company that failed to fulfill the expectations of its clients. With Chuck’s rich background in designing, programming, selling, and supporting contractor software, combined with Yvonne’s successful track record in managing mechanical contracting firms and her expertise in the software sector, they recognized that they had the perfect blend of skills to turn their vision into a tangible business. Monitoring the success of your marketing strategies is crucial for the growth and administration of your enterprise. Regardless of whether you utilize a single marketing avenue or an extensive array, ServiceFactor can identify which sources are driving calls and generating jobs, in addition to the revenue produced. It is essential to collect and utilize customer data effectively, as this is fundamental to your business's achievements. No matter if a customer has one location or many, the complete history and profitability for each site will be meticulously tracked, ensuring comprehensive oversight of operations. This thorough tracking enables businesses to make informed decisions and optimize their strategies based on real-time data.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Perfectware Solutions
Website
perfect-ware.com
Vendor Details
Company Name
ServiceFactor
Founded
1991
Country
United States
Website
www.servicefactor.com
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
Yes
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Maintenance Scheduling
No
Mobile Access
Yes
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
HVAC
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Plumbing
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Mobile Access
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes