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support

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Description

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.

Description

Yosi Health is a patient intake, engagement, and practice workflow automation platform designed for healthcare organizations seeking to simplify administrative processes and improve patient experiences. The software provides digital patient registration tools that allow individuals to complete medical histories, screening questionnaires, consent forms, and insurance updates from their own devices. Its appointment self-scheduling capabilities help patients select appropriate providers, locations, and appointment times based on practice-specific scheduling rules. Automated text and email reminders keep patients informed about upcoming visits while helping medical offices reduce missed appointments. Contactless check-in options include mobile devices, QR codes, iPad kiosks, and location-based arrival detection. Yosi Health provides insurance eligibility verification, copay calculation, previsit payment collection, outstanding balance management, and secure card-on-file functionality. Its patient communication tools include HIPAA-compliant two-way texting, telehealth appointment coordination, automated surveys, and online reputation management. Customizable forms and workflows enable practices to collect information based on medical specialty, appointment type, provider, and individual patient requirements. Real-time bidirectional electronic medical record integrations synchronize registration information, completed documents, appointment status, and patient records to reduce repetitive administrative tasks.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
Hemi HL7 Yes 
MEDITECH Expanse Yes 
Veradigm EHR Yes 

Integrations

EpicCare EMR No 
Hemi HL7 No 
MEDITECH Expanse No 
Veradigm EHR No 

Pricing Details

Priced for Healthcare Enterprise
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PatientTrak

Founded

2006

Country

Franklin, WI

Website

www.patienttrak.net

Vendor Details

Company Name

Yosi Health

Country

United States

Website

yosi.health/

Product Features

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal No 
Personal Health Record No 
Progress Tracking Yes 
Self Management No 

Patient Management

Admissions Management Yes 
Bed Management No 
Discharge Management Yes 
Historical Reporting Yes 
Patient Flow Management Yes 
Patient Location Tracking Yes 
Patient Monitoring Yes 
Real Time Reporting Yes 
Waiting Time Tracking Yes 

Queue Management

Appointment Scheduling Yes 
Calendar No 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard No 
For Banks No 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR Yes 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing Yes 
Patient Portal Yes 
Patient Records Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Alternatives

Alternatives

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