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Description
Instantly connect applications using our extensive library of pre-built connectors, allowing for the seamless replacement of outdated systems as your business expands. Manage all your integrations through a centralized dashboard where you can schedule data synchronizations and troubleshoot any issues with ease. The Patchworks platform is designed to adjust to your business needs, offering both pre-built applications and custom integrations, ensuring you have the necessary connections for everything. Effortlessly transfer data across your eCommerce, ERP, warehouse, logistics, finance, EPOS, and marketplace solutions. With dedicated account managers and expert support guaranteeing 99.99% uptime, we are committed to ensuring your operations run without a hitch. Moreover, Patchworks BI provides you with a unified view of your entire business, enabling insights from top basket pair analysis to identifying refund variances across systems. By utilizing Patchworks BI, you can save precious time, increase sales, and facilitate business growth. Additionally, easily export customer lists based on their purchasing habits and segment those who frequently engage with discount codes for targeted marketing efforts. This comprehensive approach allows for improved customer engagement and streamlined operations.
Description
Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Acquia Cloud Platform
Appian
BeyondTrust Endpoint Privilege Management
Blueprint
Cybertill
IBM Cloud
JOOR
Mirakl
NetSuite
Integrations
Amazon Web Services (AWS)
Acquia Cloud Platform
Appian
BeyondTrust Endpoint Privilege Management
Blueprint
Cybertill
IBM Cloud
JOOR
Mirakl
NetSuite
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Patchworks
Country
United Kingdom
Website
www.us.wearepatchworks.com
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/omnistore-unified-commerce-solution
Product Features
iPaaS
AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management
Product Features
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce