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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

Wing is the pioneering logistics solution tailored specifically for e-retailers and rapidly expanding direct-to-consumer brands. It offers a seamless integration with all leading eCommerce platforms and marketplaces. Our dedicated implementation team ensures your success by assisting with everything from setting up shipping preferences to syncing your online storefront. You can easily request collections, manage inventory, ship orders, track parcels, handle returns, communicate with customer service, and review invoices. This innovative logistics platform is crafted for emerging e-merchants, helping them streamline operations and scale their businesses effectively. Whether shipments are dispatched from their own stores or through our fulfillment centers, our goal is to provide unparalleled logistics services that allow businesses to prioritize what truly matters: increasing sales and creating an exceptional customer experience. Over the past five years, Wing has transformed from a small apartment in Paris into expansive warehouse facilities across France, successfully shipping over 2 million parcels. Our journey reflects a commitment to growth and excellence in service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
CJdropshipping Yes 
CWILL Yes 
DSers Yes 
EComposer Yes 
Flits Yes 
GemPages Yes 
Gorgias Yes 
Loox Yes 
Magento No 
PageFly Yes 
Ryviu Yes 
Sendcloud Yes 
Shippo Yes 
Stamped Yes 
UPS Ready Yes 
UpOrder Yes 
Yotpo Yes 
Zendesk Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
CJdropshipping No 
CWILL No 
DSers No 
EComposer No 
Flits No 
GemPages No 
Gorgias No 
Loox No 
Magento Yes 
PageFly No 
Ryviu No 
Sendcloud No 
Shippo No 
Stamped No 
UPS Ready No 
UpOrder No 
Yotpo No 
Zendesk No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Wing

Founded

2015

Country

France

Website

en.wing.eu/

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Logistics

3PL Yes 
Barcoding / RFID Yes 
CRM Yes 
Container Tracking Yes 
Cross Docking Yes 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Alternatives

Alternatives