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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

Wing is the pioneering logistics solution tailored specifically for e-retailers and rapidly expanding direct-to-consumer brands. It offers a seamless integration with all leading eCommerce platforms and marketplaces. Our dedicated implementation team ensures your success by assisting with everything from setting up shipping preferences to syncing your online storefront. You can easily request collections, manage inventory, ship orders, track parcels, handle returns, communicate with customer service, and review invoices. This innovative logistics platform is crafted for emerging e-merchants, helping them streamline operations and scale their businesses effectively. Whether shipments are dispatched from their own stores or through our fulfillment centers, our goal is to provide unparalleled logistics services that allow businesses to prioritize what truly matters: increasing sales and creating an exceptional customer experience. Over the past five years, Wing has transformed from a small apartment in Paris into expansive warehouse facilities across France, successfully shipping over 2 million parcels. Our journey reflects a commitment to growth and excellence in service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
WooCommerce
Axis LMS
Dianxiaomi
EComposer
FedEx Ship Manager
Fera
GemPages
Gorgias
HubSpot Customer Platform
Intercom
Judge.me
Klaviyo
Loox
Sendcloud
Shippo
Shopify Plus
UPS Ready
UpOrder
Zendesk

Integrations

Shopify
WooCommerce
Axis LMS
Dianxiaomi
EComposer
FedEx Ship Manager
Fera
GemPages
Gorgias
HubSpot Customer Platform
Intercom
Judge.me
Klaviyo
Loox
Sendcloud
Shippo
Shopify Plus
UPS Ready
UpOrder
Zendesk

Pricing Details

$11 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Wing

Founded

2015

Country

France

Website

en.wing.eu/

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Alternatives

Alternatives