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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

The way parcels are delivered serves as the calling card for any online retailer, making it crucial to prioritize logistics in your e-commerce business. Shops United specializes in providing swift and cost-effective parcel shipping solutions, ensuring you have a comprehensive shipping option for both domestic and international deliveries. Our innovative web application is designed to cater to webshops of all sizes, whether you operate a small, medium, or large online store, guaranteeing you access to the best services from various suppliers. With extensive experience in the industry, we have secured significant volume contracts with a range of carriers, all seamlessly integrated into our platform. Besides offering services from PostNL and DHL, our system also allows you to choose whether to manually enter your shipments or to import them automatically from popular e-commerce software like Lightspeed, Magento, Shopify, Shoppagina, and CCV Shop. This flexibility not only enhances your operational efficiency but also aligns with your business's unique needs. By utilizing our services, you can elevate the delivery experience for your customers, ultimately boosting satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
CJdropshipping
CWILL
DSers
Dianxiaomi
Fera
Growave
Judge.me
Klaviyo
Loox
PageFly
Ryviu
Shopify Email
Shopify Flow
Shopify Plus
Shoppagina
UPS Ready
UpOrder
Weglot
Yotpo

Integrations

Shopify
CJdropshipping
CWILL
DSers
Dianxiaomi
Fera
Growave
Judge.me
Klaviyo
Loox
PageFly
Ryviu
Shopify Email
Shopify Flow
Shopify Plus
Shoppagina
UPS Ready
UpOrder
Weglot
Yotpo

Pricing Details

$11 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Shops United

Founded

2009

Country

Netherlands

Website

shops-united.nl/

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Address Verification

Address Validation
Autocomplete
Automatic Formatting
Data Cleansing
Data Discovery
Data Quality Control
Data Verification
Geographic Maps
Geolocation
Metadata Management
Reporting / Analytics
Search / Filter

Data Quality

Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management

Alternatives

Alternatives

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