Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.
Description
The way parcels are delivered serves as the calling card for any online retailer, making it crucial to prioritize logistics in your e-commerce business. Shops United specializes in providing swift and cost-effective parcel shipping solutions, ensuring you have a comprehensive shipping option for both domestic and international deliveries. Our innovative web application is designed to cater to webshops of all sizes, whether you operate a small, medium, or large online store, guaranteeing you access to the best services from various suppliers. With extensive experience in the industry, we have secured significant volume contracts with a range of carriers, all seamlessly integrated into our platform. Besides offering services from PostNL and DHL, our system also allows you to choose whether to manually enter your shipments or to import them automatically from popular e-commerce software like Lightspeed, Magento, Shopify, Shoppagina, and CCV Shop. This flexibility not only enhances your operational efficiency but also aligns with your business's unique needs. By utilizing our services, you can elevate the delivery experience for your customers, ultimately boosting satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
CJdropshipping
Yes
Fera
Yes
Flits
Yes
Gorgias
Yes
Growave
Yes
Judge.me
Yes
Klaviyo
Yes
Loox
Yes
Omnisend
Yes
Integrations
Shopify
Yes
CJdropshipping
No
Fera
No
Flits
No
Gorgias
No
Growave
No
Judge.me
No
Klaviyo
No
Loox
No
Omnisend
No
Pricing Details
$11 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/parcelwill/
Vendor Details
Company Name
Shops United
Founded
2009
Country
Netherlands
Website
shops-united.nl/
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Address Verification
Address Validation
No
Autocomplete
No
Automatic Formatting
No
Data Cleansing
No
Data Discovery
No
Data Quality Control
Yes
Data Verification
No
Geographic Maps
No
Geolocation
No
Metadata Management
No
Reporting / Analytics
No
Search / Filter
No
Data Quality
Address Validation
Yes
Data Deduplication
No
Data Discovery
No
Data Profililng
No
Master Data Management
No
Match & Merge
No
Metadata Management
No