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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

The way parcels are delivered serves as the calling card for any online retailer, making it crucial to prioritize logistics in your e-commerce business. Shops United specializes in providing swift and cost-effective parcel shipping solutions, ensuring you have a comprehensive shipping option for both domestic and international deliveries. Our innovative web application is designed to cater to webshops of all sizes, whether you operate a small, medium, or large online store, guaranteeing you access to the best services from various suppliers. With extensive experience in the industry, we have secured significant volume contracts with a range of carriers, all seamlessly integrated into our platform. Besides offering services from PostNL and DHL, our system also allows you to choose whether to manually enter your shipments or to import them automatically from popular e-commerce software like Lightspeed, Magento, Shopify, Shoppagina, and CCV Shop. This flexibility not only enhances your operational efficiency but also aligns with your business's unique needs. By utilizing our services, you can elevate the delivery experience for your customers, ultimately boosting satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
CJdropshipping Yes 
Fera Yes 
Flits Yes 
Gorgias Yes 
Growave Yes 
Judge.me Yes 
Klaviyo Yes 
Loox Yes 
Omnisend Yes 
PageFly Yes 
Ryviu Yes 
ShipStation Yes 
Shippo Yes 
Shopify Email Yes 
Shopify Flow Yes 
Shoppagina No 
UPS Ready Yes 
Weglot Yes 
WooCommerce Yes 

Integrations

Shopify Yes 
CJdropshipping No 
Fera No 
Flits No 
Gorgias No 
Growave No 
Judge.me No 
Klaviyo No 
Loox No 
Omnisend No 
PageFly No 
Ryviu No 
ShipStation No 
Shippo No 
Shopify Email No 
Shopify Flow No 
Shoppagina Yes 
UPS Ready No 
Weglot No 
WooCommerce No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Shops United

Founded

2009

Country

Netherlands

Website

shops-united.nl/

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Address Verification

Address Validation No 
Autocomplete No 
Automatic Formatting No 
Data Cleansing No 
Data Discovery No 
Data Quality Control Yes 
Data Verification No 
Geographic Maps No 
Geolocation No 
Metadata Management No 
Reporting / Analytics No 
Search / Filter No 

Data Quality

Address Validation Yes 
Data Deduplication No 
Data Discovery No 
Data Profililng No 
Master Data Management No 
Match & Merge No 
Metadata Management No 

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