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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

Description

Pier39 AI's innovative post-purchase platform strategically positions advertiser-funded promotions on the order confirmation page, allowing customers who accept an offer to accumulate store credit with the retailer from which they made their purchase, thereby encouraging future shopping. Merchants benefit from a revenue stream on every order without incurring any expenses, and they have the ability to manage the offers displayed within their stores, ensuring alignment with their brand image and preventing any competition with their own merchandise. This effective platform operates across more than 1,500 retail locations and collaborates with over 150 advertisers, offering a seamless installation process that requires no coding and can be completed in just minutes. Ultimately, this model not only enhances customer loyalty but also boosts merchant profits in a mutually beneficial arrangement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify
WooCommerce
Adobe Commerce
CJdropshipping
DSers
Intercom
Klaviyo
Omnisend
Ryviu
Salesforce Agentforce Commerce
Sendcloud
ShipStation
Shopify Email
Shopify Flow
UPS Ready
UpOrder
Webflow
Weglot
Wix
Yotpo

Integrations

Shopify
WooCommerce
Adobe Commerce
CJdropshipping
DSers
Intercom
Klaviyo
Omnisend
Ryviu
Salesforce Agentforce Commerce
Sendcloud
ShipStation
Shopify Email
Shopify Flow
UPS Ready
UpOrder
Webflow
Weglot
Wix
Yotpo

Pricing Details

$11 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Vendor Details

Company Name

Pier39.ai

Founded

2024

Country

United States

Website

pier39.ai

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Alternatives

Alternatives

Last Upsell Reviews

Last Upsell

Digismoothie
Smartypilot Reviews

Smartypilot

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