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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

After-sales service has evolved beyond being a mere secondary consideration. The ParcelPanel post-purchase solution effectively lowers your after-sales expenses while enhancing customer satisfaction and boosting revenue conversion. Our offerings, which include order tracking, returns and exchanges, and shipping protection, strike the perfect balance between being comprehensive and user-friendly; opt for the product that aligns with your current business needs to elevate your brand. By providing captivating brand order tracking experiences, you can minimize WISMO inquiries, cultivate customer loyalty, and stimulate sales growth. Additionally, offering seamless return and appealing exchange processes helps to decrease losses, lessen friction, and safeguard revenue. First-rate shipping protection services further enhance shopping confidence, improve customer satisfaction, and contribute to profit increases. ParcelPanel seamlessly integrates with other leading platforms and applications to cater to your unique requirements and harness the potential of automation. In just a few minutes, ParcelPanel can empower your brand without the necessity for coding or complicated procedures, allowing you to focus on what truly matters—your customers. Ultimately, this innovative approach to after-sales will transform your business dynamics.

Description

Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Intercom
ShipStation
Shopify
Shopify Plus
DSers
Dianxiaomi
EComposer
EasyPost
Fera
Flits
Growave
Judge.me
Omnisend
PageFly
Ryviu
Sendcloud
Shippo
Shopify Email
Weglot
Zendesk

Integrations

Intercom
ShipStation
Shopify
Shopify Plus
DSers
Dianxiaomi
EComposer
EasyPost
Fera
Flits
Growave
Judge.me
Omnisend
PageFly
Ryviu
Sendcloud
Shippo
Shopify Email
Weglot
Zendesk

Pricing Details

$11 per month
Free Trial
Free Version

Pricing Details

$19 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ParcelPanel

Country

United States

Website

www.parcelpanel.com

Vendor Details

Company Name

Rich Returns

Website

www.richcommerce.co

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives

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