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Description
Paloma empowers eCommerce brands to connect with customers through Facebook and Instagram Messenger by facilitating automated, personalized shopping interactions. You can begin with a customizable template that guides customers to find the perfect product or provides information on how your offering meets their needs. Additionally, you can track your leads, sales, conversation flow, click metrics, and behavioral patterns to gain deeper insights into how to effectively market to your target audience. At Paloma, we are driven by the evolving landscape of online commerce, reminiscent of the contemporary lemonade stand, where sellers engage directly with their customers in ways that outperform traditional websites. However, managing these interactions can be complex without the robust support systems that dedicated eCommerce platforms offer. Square sellers, regardless of their type, can integrate their storefronts with Paloma, allowing them to craft tailored shopping experiences through messaging channels. This integration not only enables sellers to connect with their customers on a personal level but also directs them to the most suitable products, facilitating a smooth checkout process that enhances customer satisfaction. Ultimately, Paloma transforms the way online commerce is conducted, making it more interactive and efficient than ever before.
Description
Pingsold serves as an innovative order management platform tailored for boutiques, home brands, and resellers in India who primarily operate through Instagram DMs and WhatsApp. This system consolidates all conversations into a single inbox and seamlessly converts each chat into a paid, shipped, and tracked order, eliminating the need for a dedicated website, while allowing sellers to retain their current WhatsApp Business number. When buyers inquire about pricing, they receive immediate responses from the seller's catalog in either English or Hinglish, followed by a store link where they can select their desired size and complete payment via UPI, card, or cash on delivery. For cash-on-delivery transactions, orders are verified through WhatsApp before being packed, significantly reducing the rate of returns. Sellers can easily manage their orders through an intuitive board that tracks progress from confirmation to delivery, and they can schedule a Shiprocket pickup with just a single tap, while buyers automatically receive tracking updates through WhatsApp. Additionally, unique items are reserved at checkout and marked as sold immediately upon payment, ensuring that no item is sold more than once. Built on the robust foundations of the official WhatsApp Business Platform and Instagram messaging APIs, Pingsold revolutionizes the way small businesses handle their online sales and customer interactions. This innovative approach not only streamlines the selling process but also enhances the overall shopping experience for customers.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Instagram
Yes
Facebook
Yes
Facebook Messenger
Yes
Razorpay
No
Shiprocket
No
Shopify
Yes
Square Online
Yes
WhatsApp
No
Integrations
Instagram
Yes
Facebook
No
Facebook Messenger
No
Razorpay
Yes
Shiprocket
Yes
Shopify
No
Square Online
No
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
₹499/month
Starter is ₹499 per month for sellers handling fewer than 5 orders a day, plus ₹3 per order and 18% GST. Meta WhatsApp message charges are passed through at cost. Annual plans offer two months free.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Paloma
Founded
2017
Website
www.getpaloma.com
Vendor Details
Company Name
Web Vogue Technologies
Founded
2021
Country
India
Website
webvogue.in
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No