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Average Ratings 0 Ratings
Description
Service-oriented companies often suffer from disorganized and inefficient issue diagnostics, leading to unnecessary technician visits, excessive returns of parts, and a significant occurrence of "no fault found." The PTC Service Knowledge and Diagnostics solution offers a sophisticated approach with connected interactive diagnostics that not only automates the identification of issues but also facilitates remote diagnostics for smart, connected products (SCP) through an advanced knowledge base system. Stay informed about the latest developments from PTC and discover the innovative releases and future vision of Service Knowledge and Diagnostics (SKD). By implementing PTC's solutions, the automotive sector has seen a notable increase in service call and dispatch avoidance, exceeding 20 percent. Moreover, resolution times have improved dramatically, with reductions ranging from 20 to 75 percent, while enabling the instant sharing of innovative solutions. Additionally, diagnostic steps per call have been decreased by 40 percent, leading to lower service and warranty costs and significantly enhancing equipment uptime. These advancements underscore the transformative impact of employing PTC's diagnostic tools in service delivery.
Description
Imaging Software. VixWin Platinum offers an array of robust features and tools that generate high-resolution images, providing significant advantages for every dental practice. The software enhances clarity seamlessly, thus facilitating better diagnostic capabilities, while its intuitive interface boosts overall efficiency. DTX Studio™ Clinic serves as a comprehensive platform that integrates treatments from start to finish, collaborating with various systems like DEXIS™, VixWin™, CLINIVIEW™, Eaglesoft Advanced Imaging, Dentrix Ascend, Adstra, Apteryx, MiPACS, Curve Dental, CADIA, and Optium. With VixWin™ and VixWin Platinum, users can effortlessly take control of their radiographic images. Clinicians benefit from powerful functionalities, including optimization and spine compensation, which allow for enhanced image clarity and detail to support accurate diagnostics. Furthermore, the Spotlight feature significantly improves image quality by increasing contrast in specific, user-selected areas. The thoughtfully designed application icons and toolbars enable users to swiftly locate and utilize the image tools they need, thereby minimizing task duration and enhancing productivity across the board. This combination of features makes VixWin Platinum an invaluable asset in modern dental imaging practices.
API Access
Has API
API Access
Has API
Integrations
ADSTRA Dental Software Suite
Apteryx XVWeb
CLINIVIEW
Curve Hero
Dentech
Dentrix Ascend
EagleSoft
Endo-Exec
MiPACS Dental Enterprise Viewer
Open Dental Software
Integrations
ADSTRA Dental Software Suite
Apteryx XVWeb
CLINIVIEW
Curve Hero
Dentech
Dentrix Ascend
EagleSoft
Endo-Exec
MiPACS Dental Enterprise Viewer
Open Dental Software
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PTC
Founded
1984
Country
United States
Website
www.ptc.com/en/products/service-knowledge-diagnostics
Vendor Details
Company Name
Dexis
Website
dexis.com/en-us/software-gendex-vixwin-platinum
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning