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features
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support

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Description

Deutsche Post offers a secure identity verification service called POSTIDENT, which provides various methods for confirming personal identities necessary for accessing sensitive services in areas such as finance, telecommunications, and healthcare. Customers can opt for different identification methods, including face-to-face verification at more than 8,500 post office locations throughout Germany, online video chats available every day from 8 a.m. to 10 p.m., mobile identification through the eID feature on the German ID card via the POSTIDENT app, and automated identification with AutoID. Furthermore, POSTIDENT includes an E-Signing option, allowing users to sign contracts online while adhering to legal standards. This range of options guarantees that individuals can choose the most suitable and effective method for their identity verification requirements, ensuring a seamless experience. Ultimately, POSTIDENT aims to enhance security and convenience for users across various essential services.

Description

In the context of various online transactions, such as establishing a bank account or entering into a loan agreement, it is essential to comply with customer identification regulations set forth by the Money Laundering Act. Previously, this identification process could only be conducted in person, but in 2014, WebID revolutionized the process by introducing video identification that meets legal standards. Now, customers can complete their identification swiftly and without any media interruptions through a video call with our highly trained agents located in a secure call center. Additionally, the incorporation of the eID feature has made ID cards a reliable means of identification in the digital realm. Leveraging officially sanctioned information for customer identification significantly enhances security. Ultimately, the effectiveness of the process hinges on its technological implementation, as efficient and secure methods ensure that customers can easily and quickly access your services and products. Enhanced customer experience is now within reach.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Base.com Yes 
Courier Softwares Yes 
JiFeng WMS Yes 
Linker Yes 
OPAL Yes 
OrderGrid Yes 
ProfitTrust Yes 
SCExpert Yes 
Shark Finesse Yes 
Shopamine Yes 
WEMALO Yes 
WareGo Yes 
Workers by Delos Yes 
eHub Yes 
easySales Yes 
item Ship Yes 

Integrations

Base.com No 
Courier Softwares No 
JiFeng WMS No 
Linker No 
OPAL No 
OrderGrid No 
ProfitTrust No 
SCExpert No 
Shark Finesse No 
Shopamine No 
WEMALO No 
WareGo No 
Workers by Delos No 
eHub No 
easySales No 
item Ship No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DHL Group

Founded

1969

Country

Germany

Website

www.deutschepost.de/en/p/postident.html

Vendor Details

Company Name

WebID

Founded

2012

Country

Germany

Website

webid-solutions.de/solutions/

Product Features

Product Features

AML

Behavioral Analytics No 
Case Management No 
Compliance Reporting No 
Identity Verification No 
Investigation Management No 
PEP Screening No 
Risk Assessment No 
SARs No 
Transaction Monitoring No 
Watch List No 

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