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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The HOA AOAO AOCO Management Software simplifies operations while providing comprehensive oversight. This Property Association Management Software (PAMS) equips property managers and homeowners associations (HOA) as well as condo associations (AOAO) with essential tools to efficiently oversee and coordinate their communities. Key features include the management and tracking of owner and tenant records, professional citations, escalation processes, and fines. Additionally, it encompasses incident reporting, project and maintenance approvals, along with tracking and reporting functionalities. The software also facilitates reservations and scheduling, management of employee and contractor timesheets, and handling petty cash, fund requests, payments, and reconciliations. Furthermore, it streamlines email communications, tracks agents and management interactions, organizes contacts and vendors, and assists in board meetings with detailed reports for managers, ensuring a well-rounded approach to community management. Ultimately, this software fosters a more organized and effective environment for all stakeholders involved.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Intelligent Programming Workflow

Website

www.ipw.bz

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

Association Management

Chapter Management No 
Committee Management No 
Dues Management No 
Election Management No 
Email Marketing No 
Event Management No 
Financial Management No 
Fundraising Management No 
Jobs Board No 
Member Communities No 
Member Directory No 
Member Portal No 
Membership Management No 
Website Management No 

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Alternatives

Alternatives

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PAMS

Intelligent Programming Workflow