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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Description

WhatsApp4Dynamics, a productivity application for Microsoft Dynamics 365 CRM, is a product of the Microsoft Dynamics team. The app allows users to communicate with customers, prospects, and business partners around the world via WhatsApp without leaving the CRM ecosystem. WhatsApp4Dynamics allows sales, service and marketing teams to communicate efficiently. The app allows you to communicate effectively to serve clients, market products and service, and reach clients in an easy, fast and effective manner. Take your business to a new level with WhatsApp4Dynamics. Increase your customers' reach by sending short and concise informative messages instead long descriptive emails.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
WhatsApp Yes 

Integrations

Microsoft Dynamics 365 Yes 
WhatsApp No 

Pricing Details

$53.00
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ownchat

Founded

2022

Country

India

Website

ownchat.app

Vendor Details

Company Name

Inogic

Founded

2006

Country

India

Website

www.inogic.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

WhatsApp Marketing

API No 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support Yes 
Reporting / Analytics No 

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