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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Overtone functions as a contextual intelligence platform that scrutinizes real-time digital news and media, interpreting information with the thoroughness of a skilled journalist while harnessing the efficiency and reach of AI technology. It delves into page-level details to reveal clear, signal-driven insights about the impact of stories, the reasons behind their connections, and their alignment with brand identities. Catering to publishers, advertisers, and PR professionals, Overtone handles more than 1.4 billion requests each day, generating thousands of unique signals across an array of languages and providing audience curation that prioritizes content, enhancing targeting, brand safety, relevance of campaigns, and generating revenue without depending on intrusive personal data. By empowering media experts to "identify and act on the significant stories," Overtone integrates clarity, cultural context, community insights, and real-time "cultural pulse" signals into the existing infrastructure of adtech and content workflows, ultimately transforming how these professionals operate in a rapidly evolving media landscape. This innovative approach not only optimizes the efficiency of campaigns but also fosters a deeper connection between brands and their audiences.

Description

Sprinklr Insights is a robust, AI-driven platform designed for enterprises, focusing on consumer and customer intelligence by consolidating data from over 30 digital and social media channels, along with numerous media outlets and websites into a cohesive, real-time system. This empowers organizations to convert unstructured conversations and feedback into meaningful intelligence, eliminating the noise. It effectively gathers the voice of the customer, tracks brand mentions, performs competitor analysis, detects potential crises, collects product feedback, identifies audience preferences, and monitors market trends all in one centralized location. Additionally, it offers contextual sentiment analysis, theme identification, anomaly detection, and predictive insights that enhance strategic decision-making across various teams. The platform's integrated AI functionalities process billions of past and current interactions to reveal emerging trends and shifts in sentiment, deliver actionable insights, and provide automated summaries or recommendations. Ultimately, Sprinklr Insights equips businesses with the tools necessary to stay ahead in an ever-evolving marketplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Reddit
Salesforce
Slack
Snapchat
Sprinklr
Stripe
Tableau
Tumblr
Twilio
Twitch
VK
WhatsApp
WordPress
YouTube

Integrations

Facebook
Google Analytics
Instagram
Mailchimp
Microsoft 365
Oracle Cloud Infrastructure
Reddit
Salesforce
Slack
Snapchat
Sprinklr
Stripe
Tableau
Tumblr
Twilio
Twitch
VK
WhatsApp
WordPress
YouTube

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Overtone

Country

United States

Website

overtone.ai/platform/

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/consumer-intelligence/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Brand Management

Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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