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Description
Ovebot serves as an AI-driven assistant for sales and customer support in online retail environments. Integrated into a chat widget, it utilizes a store's product catalog, website content, and policies to respond to inquiries; it also suggests products aligned with customer intent and current shopping cart items, and can facilitate the addition of products to the shopping cart. For compatible commerce platforms, Ovebot offers real-time updates on stock availability and pricing, along with order status and tracking information, while also managing requests to modify or cancel orders when applicable. Additionally, the assistant is capable of gathering and qualifying leads, seamlessly transferring discussions to human agents, and generating reports on interactions, items viewed, shopping carts, and sales linked to chat engagements. Merchants have the ability to customize the assistant’s settings, including knowledge bases, language preferences, and operational hours via a user-friendly web interface. Ovebot can be integrated through plugins designed for WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or by utilizing a script for other types of websites. Furthermore, it extends its lead generation capabilities to various sectors such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This versatility makes Ovebot a valuable tool for businesses looking to enhance their customer interaction and sales processes.
Description
STEWARD is a cloud-based solution that integrates governed AI product specialists into software and institutional processes. It features a conversational widget and chat API, paired with a knowledge base that derives answers from designated documentation while appropriately citing its sources. In order to provide real-time information, it can access a host product's configured REST API using the end user's credentials and can analyze the returned data within a secure sandbox environment. The system employs evidence thresholds to determine when to deny responses based on unsupported sources. Furthermore, STEWARD maintains detailed traces and audit records for all responses and configuration adjustments, while usage is tracked through insight credits. Teams can seamlessly incorporate the expert using HTML, React, or Angular snippets, or they can utilize the chat API for integration. This platform is tailored for software companies, developers, agencies working for clients, and organizations looking for contextual assistance within products that their users already engage with. A complimentary plan is offered, while premium plans provide enhanced capacity and data retention options. Additionally, STEWARD aims to enhance user experience by ensuring that information provided is both accurate and relevant to the user's needs.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Bedrock
No
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
WooCommerce
Yes
WordPress
Yes
Integrations
Amazon Bedrock
Yes
Magento
No
OpenCart
No
PrestaShop
No
WooCommerce
No
WordPress
No
Pricing Details
€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial
Yes
Free Version
No
Pricing Details
$49 per month
Free plan: $0 forever, with 1 product, 1 data source, and 50 monthly insight credits. Starter: $49 monthly or $490 annually (2 months free), with 2 products, 3 data sources, and 180 monthly credits. Growth: $299 monthly or $2,990 annually (2 months free), with 5 products, 5 data sources, and 1,200 monthly credits. Enterprise pricing is custom by contract. Optional credit bundles: 500 for $150, 2,500 for $700, or 10,000 for $2,500. Prices are in USD before tax.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AWeb Design SRL
Founded
2016
Country
Romania
Website
ovebot.ai/en
Vendor Details
Company Name
SOLEUM
Country
United States
Website
soleum.io/steward/
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No