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Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
Description
Vidsys stands out as a premier provider of integrated Security and Information Management solutions. Since its inception in 2005, we have been dedicated to assisting organizations in optimizing their security operations, thereby minimizing risk, handling security events in real-time, and improving incident response capabilities. In essence, we simplify the complexities of situation management. Each organization encounters distinct challenges in maintaining operational security. Vidsys' converged security and information management solutions transcend the confines of traditional Physical Security Information Management (PSIM), delivering thorough, enterprise-grade security. Our offerings, including CSIM, Intelligent GSOC, and IoT Smart City solutions, enhance the efficiency and effectiveness of risk management and incident response processes. Furthermore, our software platform, designed with an open architecture, seamlessly integrates data from nearly any security system, sensor, or network management application. By actively correlating information from various security systems, we provide actionable business intelligence that empowers stakeholders to make informed decisions. As a result, organizations can navigate complex security landscapes with greater confidence and agility.
API Access
Has API
API Access
Has API
Integrations
SV3
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Vendor Details
Company Name
VidSys
Founded
2005
Country
United States
Website
vidsys.com
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
