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Description

Cin7 Orderhive is a top-rated order management program that allows you to manage inventory, orders, shipping, and much more. Cin7 Orderhive is a powerful software that automates your business. It has a wealth of features that allow you to track orders across multiple channels, manage sales and purchase orders, and ship orders.

Description

An all-encompassing solution for managing online returns is essential for enhancing customer satisfaction. With a comprehensive range of products, you can ensure a seamless return experience from the initial point to the final resolution. This approach automates the return and refund procedures, freeing up your team to concentrate on tasks that add greater value. Customers can easily exchange items for the correct size or color from your available stock when returning unwanted products. We handle the cost of exchanges, allowing customers to receive the right item prior to sending back the incorrect one. Maintain a fully branded tracking experience for both orders and returns, complete with real-time updates and SMS notifications, which alleviates customer concerns and minimizes WISMO inquiries to your support team. Additionally, it's crucial to assess customer satisfaction and collect insights that can lead to an improved overall experience. Returnly not only gauges how pleased customers are with the return process, but also gathers valuable feedback that reveals the reasons behind their satisfaction or dissatisfaction. By implementing such a system, businesses can continuously refine their operations and foster long-term customer loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Shopify Plus Yes 
Celigo No 
Crossfire EDI Yes 
Dropbox Yes 
Exenta No 
FedEx Ship Manager No 
Glew No 
Kleene Yes 
MESA No 
Magento No 
OmniPanel No 
PayPal Yes 
Pipe17 Yes 
Salesforce No 
ShipMonk No 
Shippo No 
Slack Yes 
Stripe Yes 

Integrations

Shopify Yes 
Shopify Plus Yes 
Celigo Yes 
Crossfire EDI No 
Dropbox No 
Exenta Yes 
FedEx Ship Manager Yes 
Glew Yes 
Kleene No 
MESA Yes 
Magento Yes 
OmniPanel Yes 
PayPal No 
Pipe17 No 
Salesforce Yes 
ShipMonk Yes 
Shippo Yes 
Slack No 
Stripe No 

Pricing Details

$49.99/month
Starter - $49.99
Professional - $149.99
Growth - $299.99
Enterprise - price upon request
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cin7 Orderhive Inc.

Founded

2013

Country

United States

Website

www.orderhive.com

Vendor Details

Company Name

Returnly Technologies

Founded

2014

Country

United States

Website

returnly.com

Product Features

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID Yes 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management Yes 
Inventory Management Yes 
Order Fulfillment Yes 
Order Management Yes 
Sales & Operations Planning Yes 
Shipping Management Yes 
Supplier Management Yes 
Transportation Management Yes 
Warehouse Management Yes 

Vendor Managed Inventory (VMI)

Audit Trail No 
Bin-Level Management No 
Compliance Management No 
Demand Forecasting No 
EDI No 
Lot & Shelf Life Management No 
Performance Metrics No 
Self-Service Portal No 
Serial Number Control / Management No 
Sourcing Management No 
Transaction History No 
Vendor Master Data Management No 

Warehouse Management

3PL Management Yes 
Barcoding / RFID Yes 
Category Customization No 
Channel Management Yes 
Demand Planning No 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing Yes 
Quality Control No 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

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