Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
Boost your sales by enhancing the efficiency of your order management and expediting how products are showcased. Our web-based platform allows seamless oversight of customers, products, and orders, with customizable filters tailored for each sales representative. Additionally, our nVision Mobile app for iPad offers flexibility for use anytime and anywhere, even without an internet connection. We provide support for various file formats including XLS, CSV, and XML, and offer integrations with partners such as Microsoft and QuickBooks. Handling your data is straightforward on our open platform, allowing you to easily import and export information about customers, products, and orders. Product information like inventory levels, pricing, and images are consistently updated, and you can introduce new items daily. Products can be showcased quickly and effectively, organized by attributes like color, size, and model number for enhanced visibility. Each customer profile includes a comprehensive history of orders and visits, providing valuable insights before customer meetings. Furthermore, you can utilize the app's camera feature to upload images of store displays or damaged items, facilitating better communication and record-keeping. This all-encompassing approach ensures that your sales team is always equipped with the latest information and tools to succeed.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Microsoft Excel
No
QuickBooks Online
No
Stripe
No
Integrations
Microsoft 365
Yes
Microsoft Excel
Yes
QuickBooks Online
Yes
Stripe
Yes
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
nSales
Country
Denmark
Website
nvisionmobile.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes
Product Features
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Order Entry
Back Order Management
No
Customer Database
Yes
Inventory Management
No
Order Fulfillment
No
Order Management
Yes
Real Time Order Entry
Yes
Remote Order Entry
Yes
Shipping Management
No
Warehouse Management
No
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
No
Order Entry
Yes
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
Yes