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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

Description

Boost your sales by enhancing the efficiency of your order management and expediting how products are showcased. Our web-based platform allows seamless oversight of customers, products, and orders, with customizable filters tailored for each sales representative. Additionally, our nVision Mobile app for iPad offers flexibility for use anytime and anywhere, even without an internet connection. We provide support for various file formats including XLS, CSV, and XML, and offer integrations with partners such as Microsoft and QuickBooks. Handling your data is straightforward on our open platform, allowing you to easily import and export information about customers, products, and orders. Product information like inventory levels, pricing, and images are consistently updated, and you can introduce new items daily. Products can be showcased quickly and effectively, organized by attributes like color, size, and model number for enhanced visibility. Each customer profile includes a comprehensive history of orders and visits, providing valuable insights before customer meetings. Furthermore, you can utilize the app's camera feature to upload images of store displays or damaged items, facilitating better communication and record-keeping. This all-encompassing approach ensures that your sales team is always equipped with the latest information and tools to succeed.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft Excel
QuickBooks Online
Stripe

Integrations

Microsoft 365
Microsoft Excel
QuickBooks Online
Stripe

Pricing Details

$675 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Vendor Details

Company Name

nSales

Country

Denmark

Website

nvisionmobile.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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