Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
Boost the efficiency of your sales representatives in the field by providing them with a mobile application that allows for order placement, customer management, visit tracking, and direct reporting of their sales activities. Streamline your entire Direct Store Delivery process by enhancing both sales and delivery efficiencies while maintaining oversight of all distribution channels. Coordinate your upcoming deliveries seamlessly from associated orders and equip delivery teams with a mobile app to effectively manage their daily operations. Foster improved collaboration with retail stores, mitigate out-of-stock issues, and assess store sales performance through a B2B ordering platform designed for your retail partners. Gather vital marketing insights through customizable questionnaires and conduct audits on product displays and advertising at the point of sale. Consolidate all B2B sales data within a single platform to ensure easy access and management. Additionally, track your B2B field sales activities in real-time for informed decision-making. By implementing these strategies, your sales operations will not only become more efficient but also more responsive to market demands.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$675 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
Valomnia
Country
France
Website
www.valomnia.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management