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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

Description

Boost the efficiency of your sales representatives in the field by providing them with a mobile application that allows for order placement, customer management, visit tracking, and direct reporting of their sales activities. Streamline your entire Direct Store Delivery process by enhancing both sales and delivery efficiencies while maintaining oversight of all distribution channels. Coordinate your upcoming deliveries seamlessly from associated orders and equip delivery teams with a mobile app to effectively manage their daily operations. Foster improved collaboration with retail stores, mitigate out-of-stock issues, and assess store sales performance through a B2B ordering platform designed for your retail partners. Gather vital marketing insights through customizable questionnaires and conduct audits on product displays and advertising at the point of sale. Consolidate all B2B sales data within a single platform to ensure easy access and management. Additionally, track your B2B field sales activities in real-time for informed decision-making. By implementing these strategies, your sales operations will not only become more efficient but also more responsive to market demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$675 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Vendor Details

Company Name

Valomnia

Country

France

Website

www.valomnia.com

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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