Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
Promato provides a cutting-edge OMS software aimed at streamlining order management and enhancing efficiency for businesses. This sophisticated system effectively addresses routine tasks, such as handling repeat customers, consolidating multiple purchases from a single buyer into one order, and easily delegating tasks to staff members. With functionalities like an intuitive order tracking page, comprehensive order details, and the capability to set target dates, Promato ensures a well-structured and productive workflow. Additionally, it offers real-time insights that compare incoming orders with available inventory and maintains thorough customer histories for easy access later on. Users can quickly share tracking links through WhatsApp to facilitate better communication with customers, while also enabling the monitoring of staff performance to promote accountability. The platform enhances security with two-factor authentication for both admins and staff. Users can upload large datasets using Excel, make manual entries as necessary, and benefit from extensive customization options through adaptable custom fields, allowing for a tailored user experience. Furthermore, Promato empowers businesses to stay ahead by providing analytics that drive informed decision-making and operational improvements.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$675 per month
Free Trial
Free Version
Pricing Details
$4.80/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
Promato
Founded
2010
Country
India
Website
promato.co
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management