Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
OGL presents Profit4, a comprehensive cloud-based enterprise resource planning solution tailored for stockists, wholesalers, merchants, and distributors in the UK, enabling them to oversee essential business functions from a unified platform. This system includes features such as real-time inventory management, order processing, financial oversight, and customer and supplier relationship management, all of which can be accessed through any web browser. By automating repetitive tasks, Profit4 enhances operational efficiency, minimizes mistakes, and elevates customer service through reliable stock availability and timely order notifications. Additionally, it seamlessly integrates various sales channels, including phone orders, trade counters, websites, and e-commerce platforms like Shopify, WooCommerce, Amazon, and eBay. With its adaptable ERP capabilities, Profit4 offers customizable dashboards and real-time insights into performance and profitability, alongside automated purchasing, stock optimization, and integrated CRM tools that assist in profiling customers and facilitating targeted marketing efforts. This all-in-one solution not only streamlines processes but also empowers businesses to make data-driven decisions for sustained growth.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Commerce
No
Amazon
No
BigCommerce
No
DPD
No
Etsy
No
FedEx Ship Manager
No
Loqate
No
Magento
No
Microsoft Outlook
No
Shiptheory
No
Integrations
Adobe Commerce
Yes
Amazon
Yes
BigCommerce
Yes
DPD
Yes
Etsy
Yes
FedEx Ship Manager
Yes
Loqate
Yes
Magento
Yes
Microsoft Outlook
Yes
Shiptheory
Yes
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
OGL
Founded
1976
Country
United Kingdom
Website
www.ogl.co.uk
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes
Product Features
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No