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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.

Description

OGL presents Profit4, a comprehensive cloud-based enterprise resource planning solution tailored for stockists, wholesalers, merchants, and distributors in the UK, enabling them to oversee essential business functions from a unified platform. This system includes features such as real-time inventory management, order processing, financial oversight, and customer and supplier relationship management, all of which can be accessed through any web browser. By automating repetitive tasks, Profit4 enhances operational efficiency, minimizes mistakes, and elevates customer service through reliable stock availability and timely order notifications. Additionally, it seamlessly integrates various sales channels, including phone orders, trade counters, websites, and e-commerce platforms like Shopify, WooCommerce, Amazon, and eBay. With its adaptable ERP capabilities, Profit4 offers customizable dashboards and real-time insights into performance and profitability, alongside automated purchasing, stock optimization, and integrated CRM tools that assist in profiling customers and facilitating targeted marketing efforts. This all-in-one solution not only streamlines processes but also empowers businesses to make data-driven decisions for sustained growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce
Amazon
BigCommerce
DPD
Etsy
FedEx Ship Manager
Loqate
Magento
Microsoft Outlook
Shiptheory
Shopify
WooCommerce
XEDI
eBay

Integrations

Adobe Commerce
Amazon
BigCommerce
DPD
Etsy
FedEx Ship Manager
Loqate
Magento
Microsoft Outlook
Shiptheory
Shopify
WooCommerce
XEDI
eBay

Pricing Details

$675 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cyrane Systems

Website

www.cyranesystems.com

Vendor Details

Company Name

OGL

Founded

1976

Country

United Kingdom

Website

www.ogl.co.uk

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

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