Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
Description
OGL presents Profit4, a comprehensive cloud-based enterprise resource planning solution tailored for stockists, wholesalers, merchants, and distributors in the UK, enabling them to oversee essential business functions from a unified platform. This system includes features such as real-time inventory management, order processing, financial oversight, and customer and supplier relationship management, all of which can be accessed through any web browser. By automating repetitive tasks, Profit4 enhances operational efficiency, minimizes mistakes, and elevates customer service through reliable stock availability and timely order notifications. Additionally, it seamlessly integrates various sales channels, including phone orders, trade counters, websites, and e-commerce platforms like Shopify, WooCommerce, Amazon, and eBay. With its adaptable ERP capabilities, Profit4 offers customizable dashboards and real-time insights into performance and profitability, alongside automated purchasing, stock optimization, and integrated CRM tools that assist in profiling customers and facilitating targeted marketing efforts. This all-in-one solution not only streamlines processes but also empowers businesses to make data-driven decisions for sustained growth.
API Access
Has API
API Access
Has API
Integrations
Adobe Commerce
Amazon
BigCommerce
DPD
Etsy
FedEx Ship Manager
Loqate
Magento
Microsoft Outlook
Shiptheory
Integrations
Adobe Commerce
Amazon
BigCommerce
DPD
Etsy
FedEx Ship Manager
Loqate
Magento
Microsoft Outlook
Shiptheory
Pricing Details
$675 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Vendor Details
Company Name
OGL
Founded
1976
Country
United Kingdom
Website
www.ogl.co.uk
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management