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Description

Envision a contemporary sales organization that thrives on collaboration and productivity, even in mobile environments. Decisions are made based on valuable insights, and sales pipelines are consistently full. With user-friendly tools that can easily adjust to changing needs, your approach to selling must evolve to keep pace with your customers' expectations. To boost sales and enhance operational efficiency, the modern sales landscape requires a focus on mobile productivity, teamwork in selling, and proactive pipeline development. Now, picture achieving all these goals seamlessly with Oracle Sales Cloud. By unifying all your business application data with your CRM systems, you can effectively align with your customers and uphold your brand's commitments. Oracle’s comprehensive cloud platform delivers an all-encompassing view of every customer interaction, regardless of when or how those interactions occur, spanning across marketing, commerce, sales, service, finance, supply chain, and HR. Discover the latest innovations and essential features in Oracle Advertising and Customer Experience (CX), and transform the way you engage with your clients. This integration empowers your organization to navigate the complexities of sales more effectively than ever before.

Description

Oracle Social Cloud Service is a comprehensive tool designed to enhance and expand your interactions with customers across various social media platforms. This service combines four top-tier components of social relationship management—social listening, social analytics, social engagement, and social publishing—into a single cohesive interface, resulting in the most thorough social relationship management solution currently available. To utilize this service effectively, users must possess an Oracle Identity Cloud Service account with the appropriate permissions, such as being an Identity Domain Administrator or Application Administrator. Furthermore, an account for Oracle Social Cloud Service with administrative privileges is necessary for setting up federated authentication alongside the Oracle Social Cloud Service itself. In order to facilitate provisioning, it is essential to have the client credentials, including the client ID and client secret, along with the necessary API access permissions to ensure proper authentication with the REST APIs of Oracle Social Cloud Service. This integration enables organizations to streamline their social media management processes and optimize customer engagement strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Autymate
Configure One Cloud
Encompass CX
GA Connector
Insider One
LinkedIn Sales Navigator
Microsoft Azure
MyPreferences
Oracle Advertising
Oracle Digital Assistant
Oracle In-Memory Cost Management
Oracle Service
StarfishETL
Syncari
Syniverse CPaaS Concierge
TapClicks
Topbox
Xinix
appRules Portal

Integrations

Autymate
Configure One Cloud
Encompass CX
GA Connector
Insider One
LinkedIn Sales Navigator
Microsoft Azure
MyPreferences
Oracle Advertising
Oracle Digital Assistant
Oracle In-Memory Cost Management
Oracle Service
StarfishETL
Syncari
Syniverse CPaaS Concierge
TapClicks
Topbox
Xinix
appRules Portal

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

cloud.oracle.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Product Features

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

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