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features
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support

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Description

The Oracle AI Agent Platform is a comprehensive service designed for the development, implementation, and oversight of sophisticated virtual agents that utilize large language models along with integrated AI technologies. Setting up these agents involves a straightforward multi-step process, allowing them to utilize various tools such as converting natural language into SQL queries, enhancing responses with information from enterprise knowledge repositories, invoking custom functions or APIs, and managing interactions with sub-agents. These agents are capable of engaging in multi-turn conversations while maintaining context, which allows them to address follow-up inquiries and provide personalized, coherent exchanges. To ensure quality and safety, the platform includes built-in guardrails for content moderation, prevention of prompt injection attacks, and safeguarding of personally identifiable information (PII). Additionally, the system offers optional human-in-the-loop mechanisms that enable real-time oversight and the ability to escalate issues when necessary, ensuring a balance between automation and human control. This combination of features positions the Oracle AI Agent Platform as a robust solution for businesses looking to enhance customer interactions through intelligent automation.

Description

Parlant is an open-source framework that is ready for production and designed specifically for creating AI chat agents that adhere to compliance standards while effectively managing increasing complexity. It empowers developers to construct conversational agents that are adaptive, iterative, and transparent by utilizing natural-language behavior modeling techniques which include various elements like guidelines, journeys, canned responses, retrievers, glossaries, and tools, all of which can be version-controlled through Git. The framework's guidelines allow for nuanced adjustments to agent behavior based on context, while journeys outline multi-step interaction pathways; canned responses maintain uniformity in critical situations, and explainability tools offer insights into the reasoning behind decisions made by the agents. Additionally, the tools necessitate alignment with guidelines for operation, creating a clear distinction between business logic and conversational behavior, which facilitates collaboration between developers and business professionals. Moreover, built-in functionalities such as session persistence, tracking of tool results across sessions, and an easily integrable React chat widget further enhance the installation process, making it straightforward for developers to implement. This comprehensive approach ensures that users can create highly functional and compliant conversational agents tailored to specific needs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BAND No 
Git No 
GitHub No 
JavaScript No 
My DSO Manager Yes 
OCI Data Labeling Yes 
OpenAI No 
Oracle Cloud Infrastructure Yes 
Oracle Database Yes 
Python No 
React No 
SQL Yes 
TypeScript No 

Integrations

BAND Yes 
Git Yes 
GitHub Yes 
JavaScript Yes 
My DSO Manager No 
OCI Data Labeling No 
OpenAI Yes 
Oracle Cloud Infrastructure No 
Oracle Database No 
Python Yes 
React Yes 
SQL No 
TypeScript Yes 

Pricing Details

$0.003 per 10,000 transactions
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/artificial-intelligence/generative-ai/agents/

Vendor Details

Company Name

Parlant

Founded

2024

Country

Israel

Website

www.parlant.io

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Alternatives

Alternatives

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