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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OptiFlow Merchant provides builders merchants and trade suppliers with an intelligent AI sales assistant named Otis. Otis is designed to handle product inquiries, generate quotes that are checked for pricing and stock availability, and manage orders both online and at trade counters, seamlessly integrating with the merchant's existing ERP systems such as Epicor BisTrack and Prophet 21, Kerridge K8, Intact iQ, Microsoft Dynamics 365 Business Central, SAP Business One, OGL, Sage 200, and Merchanter, as well as popular ecommerce platforms like Shopify, WooCommerce, Magento, and BigCommerce. Rather than replacing the ERP, Otis operates within it to enhance functionality. Additionally, OptiFlow Technologies provides a range of other tools, including OptiFlow Quote for instant priced estimates based on job descriptions or material lists, a WhatsApp agent, an AI receptionist known as OptiFlow Lite, and OptiFlow Watch for contract and cost oversight, as well as over 25 complimentary trade calculators. All of these solutions are developed specifically for businesses in the UK and Ireland, ensuring a tailored approach to local needs. The comprehensive suite of services aims to empower merchants and suppliers to optimize their operations and improve customer interactions.

Description

OptiTalk is an innovative software bot that executes various tasks and services based on user commands or inquiries. These Intelligent Virtual Assistants (IVAs) or Intelligent Personal Assistants (IPAs) are designed to effectively manage primary communications, answer questions, and resolve issues with increased efficiency. Capable of understanding and processing human speech as well as text messages, OptiTalk can generate responses through synthesized voice or chat formats. Equipped with advanced capabilities such as machine learning, natural language processing, and deep learning, our bots continuously improve over time, allowing them to analyze, predict, and enhance virtual assistance to closely mimic human interactions in real-time. Additionally, they offer contextual support for resolving cognitive issues and facilitating purchasing decisions. Furthermore, our Interview bots can simulate human-led interviews, complete with automated scoring and session recording for future playback and review, making them a valuable tool for various applications in recruitment and beyond.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

BigCommerce Yes 
Magento Yes 
Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 

Integrations

BigCommerce No 
Magento No 
Shopify No 
WhatsApp No 
WooCommerce No 

Pricing Details

Contact for pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OptiFlow Technologies

Founded

2025

Country

United Kingdom

Website

optiflowtechnologies.io

Vendor Details

Company Name

Zietra

Founded

2020

Website

zietra.com/index/optitalk_by_zietra

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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