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support

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Description

Operations1 is an AI-powered Connected Worker Platform for the manufacturing industry. The platform serves as the central Execution Layer for all worker-led processes on the shopfloor: digital work instructions, checklists, and inspection records guide workers step by step through use cases such as assembly, quality inspection, and maintenance. Every execution automatically generates an audit-proof report. More than 160 companies worldwide, spanning industries such as mechanical and plant engineering, automotive supply, and industrial goods manufacturing, rely on Operations1. They achieve measurably higher output, lower error rates, shorter training times, and significantly reduced manual documentation effort. Operations1 integrates seamlessly into ERP, MES, CAQ, and DMS systems via bidirectional interfaces. ISO 27001 certified, GDPR compliant, hosted in the EU.

Description

You can easily digitalize all your field inspections using Smartflow. Use the platform to digitalize inspections, operations, daily tasks, opera rounds, checklists, and other processes. With Smartflow you can create complex workflows using our drag & drop functionality. You get full control over the processes while you tailor them to meet the challenges & goals of your business objectives. You can easily add data from different sources or systems and use it when you create workflows. Smartflow provides you with instant analytics and data reports that you can share with all your customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

App Store Yes 
Atex Desk No 
DeepL Yes 
Employment Screening Resources (ESR) No 
Enablon No 
Google No 
Google Play Yes 
IBM API Connect No 
Infor CPQ No 
Microsoft Azure Yes 
Microsoft SharePoint Yes 
Oracle APEX No 
SAP ECC Yes 
SAP ERP Yes 
eVisionCare No 

Integrations

App Store No 
Atex Desk Yes 
DeepL No 
Employment Screening Resources (ESR) Yes 
Enablon Yes 
Google Yes 
Google Play No 
IBM API Connect Yes 
Infor CPQ Yes 
Microsoft Azure No 
Microsoft SharePoint No 
Oracle APEX Yes 
SAP ECC No 
SAP ERP No 
eVisionCare Yes 

Pricing Details

Custom pricing based on number of users, selected modules, and sites. Available on request.
Free Trial Yes 
Free Version No 

Pricing Details

€295 Entry Fee / Monthly Price
All editions include 10 Active Named Users

1 Domain
10 end-users included
Unlimited maximum number of end-users
10 monthly filled in forms per user
No External Users
No Anonymous users
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

cioplenu GmbH

Founded

2017

Country

Germany

Website

operations1.com

Vendor Details

Company Name

Smartflow

Founded

2011

Country

the Netherlands

Website

www.smartflowapps.com

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control No 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management Yes 

Forms Automation

Approval Process Control Yes 
Archiving & Retention Yes 
Collaboration Yes 
Document Indexing Yes 
Drag & Drop Yes 
Full Text Search Yes 
Remote Document Access Yes 
Rules-Based Workflow Yes 
Text Editing Yes 
Version Control Yes 

Inspection

Appointment Management Yes 
Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site Yes 
Report Templates Yes 
Speech Recognition No 
Subcontractor Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing No 
Calibration Management Yes 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar Yes 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Quality Management

Audit Management Yes 
Complaint Management No 
Compliance Management Yes 
Corrective and Preventive Actions (CAPA) Yes 
Defect Tracking Yes 
Document Control Yes 
Equipment Management Yes 
ISO Standards Management No 
Maintenance Management Yes 
Risk Management No 
Supplier Quality Control Yes 
Training Management Yes 

Work Instructions

Branding & Style Sheets No 
Content Management System Yes 
Drag and Drop Yes 
Dynamic Tags Yes 
Employee Feedback Yes 
Guide Approval Workflows Yes 
Media Editor Yes 
Multi-Brand Publishing No 
Rich Text Editor Yes 
SSO (SAML) Yes 
Translations Yes 
User Management Yes 
Version Control Yes 

Product Features

EHS Management

Audit Management No 
Corrective / Preventive Actions No 
Environmental Management No 
Environmental Risk Assessment No 
Forms Management No 
Incident Management No 
Industrial Safety Management No 
Injury Reporting No 
Inspection Management No 
MSDS No 
OSHA Recordkeeping No 
Occupational Health Management No 
Safety Risk Assessment No 
Training Management No 
Waste Management No 

Electronic Data Capture

Audit Trail Yes 
CRF Tracking Yes 
Data Entry Yes 
Data Verification Yes 
Distributed Capture Yes 
Document Imaging Yes 
Document Indexing Yes 
Forms Management Yes 
Remote Capture Yes 
Study Management No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site Yes 
Report Templates Yes 
Speech Recognition Yes 
Subcontractor Management Yes 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Logbook

Asset Tracking No 
Audit Trails No 
Data Search No 
Employee Time Clock No 
For Drivers No 
For Pilots No 
User Access Permissions No 
Violation Tracking No 

Risk Management

Alerts/Notifications No 
Auditing No 
Business Process Control No 
Compliance Management No 
Corrective Actions (CAPA) No 
Dashboard No 
Exceptions Management No 
IT Risk Management No 
Internal Controls Management No 
Legal Risk Management No 
Mobile Access No 
Operational Risk Management No 
Predictive Analytics No 
Reputation Risk Management No 
Response Management No 
Risk Assessment No 

Safety Management

Audit Management No 
Corrective / Preventive Actions No 
Incident Management No 
Injury Reporting No 
Inspection Management No 
OSHA Recordkeeping No 
Safety Risk Assessment No 
Training Management No 

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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