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Average Ratings 0 Ratings

Total
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support

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Description

OpenText Process Automation is a powerful low-code development platform for building and managing business process automation and dynamic case management solutions tailored to evolving customer, employee, and partner demands. It accelerates application development by leveraging intuitive drag-and-drop tools, reusable building blocks, and pre-built accelerators, cutting down time-to-market and development expenses. The platform seamlessly connects and orchestrates data flows across various enterprise systems, enabling end-to-end automation and more efficient workflows. With embedded business intelligence, users gain real-time, actionable insights through customizable reports that simplify decision-making. The solution supports collaborative development, allowing business experts and developers to work together and increase agility. Its cloud-native architecture offers deployment flexibility on-premises, hybrid, or fully in the cloud, adapting to organizational strategies. OpenText Process Automation also includes mobile-first design principles, empowering users to access and manage workflows from any device. It integrates easily with enterprise content management and robotic process automation tools to deliver comprehensive process optimization.

Description

Create comprehensive customer journeys using a robust digital experience platform that enables the rapid development of secure websites, portals, and applications with integrated data. Uncover the platform that not only enhances customer engagement but also boosts revenue through pre-built applications and intuitive drag-and-drop tools. Equip your team to efficiently design and refine secure, captivating digital experiences utilizing low-code web solutions. Tailor personalized content through connected data and AI-driven methodologies while establishing a unified source of truth to foster stronger relationships. Collaborate across departments to provide your customers with a straightforward path to find what they need. Ensure seamless experiences throughout sales, service, marketing, commerce, and beyond, allowing customers to seek answers on their own terms and timelines. Whether you're in need of a knowledge base, self-service portal, or a community forum, our platform offers comprehensive solutions to meet your needs and enhance customer satisfaction. By empowering customers to find information independently, you create a more engaging and user-friendly experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveScale Yes 
Arxes Data Management Yes 
Chaordix Community Platform No 
Inspire Planner No 
LawPort Yes 
Leaptree Incentivize No 
MindTouch No 
Motileo No 
OpenText MBPM Yes 
Provar No 
RenderDraw No 
Sinergify No 
Smart Order Refill No 
SmartDocuments Yes 
StoreConnect No 
Tavant Warranty No 
Vidyard No 
Zapier No 
edijet Yes 
uPerform No 

Integrations

ActiveScale No 
Arxes Data Management No 
Chaordix Community Platform Yes 
Inspire Planner Yes 
LawPort No 
Leaptree Incentivize Yes 
MindTouch Yes 
Motileo Yes 
OpenText MBPM No 
Provar Yes 
RenderDraw Yes 
Sinergify Yes 
Smart Order Refill Yes 
SmartDocuments No 
StoreConnect Yes 
Tavant Warranty Yes 
Vidyard Yes 
Zapier Yes 
edijet No 
uPerform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$250 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

www.opentext.com/products/process-automation

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/products/experience-cloud/overview/

Product Features

Business Rules Management Systems (BRMS)

Access Control / Permissions Yes 
Code Development Environment Yes 
Deploy Across Platforms Yes 
Flexible Hosting Options Yes 
Lifecycle Management Yes 
No Code Development Yes 
Simulation Yes 
Validation Tools Yes 

Digital Experience Platforms (DXP)

Alerts / Notifications Yes 
Auto-Tagging Yes 
Blogs Yes 
Calendar Yes 
Content Modeling Yes 
Digital Asset Management Yes 
File Sharing No 
Form Builder Yes 
Forums / Message Boards No 
Headless CMS Yes 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics Yes 
Surveys / Polls Yes 
Templates No 
User Management / Permissions No 
Version Control Yes 
Wiki No 
Workflow Management Yes 

Product Features

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management Yes 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management Yes 
Website Management Yes 
White Label No 

Digital Experience Platforms (DXP)

Alerts / Notifications No 
Auto-Tagging No 
Blogs No 
Calendar No 
Content Modeling No 
Digital Asset Management No 
File Sharing No 
Form Builder No 
Forums / Message Boards No 
Headless CMS No 
Knowledge Base No 
Performance Monitoring No 
Personalization / Segmentation No 
Reporting / Analytics No 
Surveys / Polls No 
Templates No 
User Management / Permissions No 
Version Control No 
Wiki No 
Workflow Management No 

Alternatives

Alternatives

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