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support

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Description

OpenText Core MDR (Managed Detection and Response) gives organizations access to 24/7 cybersecurity expertise without the burden of hiring and retaining an in-house team. The platform continuously monitors networks, endpoints, and systems to detect suspicious activity and reduce the likelihood of a breach. By leveraging advanced analytics, threat intelligence, and human-led investigation, MDR ensures that threats are identified early and remediated quickly. IT teams maintain full visibility into alerts and incidents while relying on OpenText’s SOC analysts for deeper insights and coordinated response. The solution integrates easily with existing security tools, reducing operational complexity and consolidating threat data into a single view. Its expert-driven threat hunting helps uncover hidden risks that automated solutions alone may miss. Organizations gain stronger defenses, faster response times, and better alignment with compliance expectations. Ultimately, OpenText Core MDR helps businesses stay resilient in an evolving threat landscape.

Description

Advanced managed detection and response to protect distributed enterprises Expert-led security operations are designed to detect and respond quickly to any potential threats. Prevent malicious activity before it is too late and respond to active threats. Effectively identify and fix critical vulnerabilities and threats across the enterprise. Our team has a lot of experience and has come to the important realization that every organization has its own requirements for cyber solutions. Your threats and no team are the same. The Squad Delivery Model was created to foster collaboration, high touch, tailored services that meet all your needs and requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA Yes 
Avanan Yes 
Check Point Mobile Access Yes 
Check Point Mobile Security Yes 
Cisco Meraki Yes 
ConnectWise ScreenConnect Yes 
CrowdStrike Falcon Yes 
Malwarebytes Yes 
Microsoft Defender XDR Yes 
Microsoft Defender for Endpoint Yes 
Omnissa Horizon 8 Yes 
Secureworks Yes 
SentinelOne Singularity Yes 
Sophos Email Yes 
Sophos Intercept X Endpoint Yes 
Sophos UTM Yes 
Tanium Yes 
VMware ESXi Yes 
VMware NSX Yes 
vCloud Usage Meter Yes 

Integrations

Autotask PSA No 
Avanan No 
Check Point Mobile Access No 
Check Point Mobile Security No 
Cisco Meraki No 
ConnectWise ScreenConnect No 
CrowdStrike Falcon No 
Malwarebytes No 
Microsoft Defender XDR No 
Microsoft Defender for Endpoint No 
Omnissa Horizon 8 No 
Secureworks No 
SentinelOne Singularity No 
Sophos Email No 
Sophos Intercept X Endpoint No 
Sophos UTM No 
Tanium No 
VMware ESXi No 
VMware NSX No 
vCloud Usage Meter No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Vendor Details

Company Name

Deepwatch

Founded

2019

Country

United States

Website

www.deepwatch.com/managed-detection-response/

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization No 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring No 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management Yes 
Root Cause Analysis No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

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