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support

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Description

OpenText Core MDR (Managed Detection and Response) gives organizations access to 24/7 cybersecurity expertise without the burden of hiring and retaining an in-house team. The platform continuously monitors networks, endpoints, and systems to detect suspicious activity and reduce the likelihood of a breach. By leveraging advanced analytics, threat intelligence, and human-led investigation, MDR ensures that threats are identified early and remediated quickly. IT teams maintain full visibility into alerts and incidents while relying on OpenText’s SOC analysts for deeper insights and coordinated response. The solution integrates easily with existing security tools, reducing operational complexity and consolidating threat data into a single view. Its expert-driven threat hunting helps uncover hidden risks that automated solutions alone may miss. Organizations gain stronger defenses, faster response times, and better alignment with compliance expectations. Ultimately, OpenText Core MDR helps businesses stay resilient in an evolving threat landscape.

Description

Rapid7 Managed Detection and Response (MDR) is a comprehensive security service that extends protection across endpoints, cloud environments, and hybrid infrastructure. It delivers always-on SOC coverage powered by experienced analysts who continuously monitor and respond to threats. Rapid7 MDR layers native security controls with third-party telemetry to provide defense-in-depth across the entire environment. Advanced threat detection and proactive hunting uncover attacker behaviors before they escalate. The service includes high-quality endpoint telemetry and forensic capabilities to support rapid investigations. Rapid7 MDR enables immediate containment actions through managed SOAR and active response workflows. Built-in vulnerability management helps identify and prioritize risks in real time. Customers retain direct access to their data and security insights for full transparency. A dedicated cybersecurity advisor ensures the service is tailored to each organization’s needs. Rapid7 MDR empowers teams to improve resilience while reducing the burden on internal security staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Secureworks Yes 
Autotask PSA Yes 
Avanan Yes 
Check Point Exposure Management No 
Check Point Mobile Access Yes 
Check Point Mobile Security Yes 
Cisco Meraki Yes 
Cyclops No 
Malwarebytes Yes 
Microsoft Defender XDR Yes 
Microsoft Defender for Endpoint Yes 
Omnissa Horizon 8 Yes 
Rapid7 Command Platform No 
Sophos UTM Yes 
Stellar Cyber No 
Tanium Yes 
ThreatQ No 
VMware ESXi Yes 
VMware vCenter Yes 
vCloud Usage Meter Yes 

Integrations

Secureworks Yes 
Autotask PSA No 
Avanan No 
Check Point Exposure Management Yes 
Check Point Mobile Access No 
Check Point Mobile Security No 
Cisco Meraki No 
Cyclops Yes 
Malwarebytes No 
Microsoft Defender XDR No 
Microsoft Defender for Endpoint No 
Omnissa Horizon 8 No 
Rapid7 Command Platform Yes 
Sophos UTM No 
Stellar Cyber Yes 
Tanium No 
ThreatQ Yes 
VMware ESXi No 
VMware vCenter No 
vCloud Usage Meter No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$17 per asset per month
billed annually
* Prices listed for minimum of 300 assets
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenText

Founded

1991

Country

Canada

Website

cybersecurity.opentext.com/products/threat-detection/managed-detection-response/

Vendor Details

Company Name

Rapid7

Founded

2000

Country

United States

Website

www.rapid7.com/services/managed-detection-and-response-mdr/

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