Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
RepairNest POS is a cloud-based system designed for point-of-sale and repair management tailored specifically for businesses involved in cell phone, computer, and game console repairs. This platform efficiently oversees the entire repair process, from the initial check-in to the final pickup, incorporating features such as technician assignments, status updates via texts and emails, repair histories, and Smart Repair recommendations derived from previously used parts. The checkout process is versatile, accommodating repairs, phones, accessories, bill payments, card transactions through approved processors, dual pricing options, layaway plans, store credits, and issuing receipts that include QR codes for Google reviews. Inventory management tools are robust, enabling IMEI and serial number tracking, invoice scanning for easy addition of supplier invoices from images or PDFs, as well as managing vendor returns and inter-location transfers. Employee functionalities are comprehensive, featuring unique sale PINs, secure cash-drawer locks, automatic logouts, time tracking capabilities, and commission tracking. Additionally, it maintains detailed customer records, generates insightful reports, facilitates multi-location and franchise management, and offers a user-friendly interface in multiple languages, including English, Spanish, French, and Arabic. Overall, RepairNest POS stands out as a comprehensive solution for businesses seeking to streamline their operations and enhance customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
Monthly billing is $100 per location. Annual billing is $80 per location per month ($960 per year). Essential is listed at $99 per store per month and Growth at $149 per store per month, billed annually.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
Repair Nest POS
Founded
2025
Country
United States
Website
repairnestpos.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives