Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
Repair Right is a Shopify application designed to assist repair shops in effectively managing their intake and service tickets alongside their retail sales systems. With this app, staff members can easily generate jobs directly from the Shopify POS, document repair information, and monitor each ticket through the various stages of the repair process, which includes a dedicated queue for jobs that require immediate attention. Additionally, the application integrates repair parts with the Shopify inventory, automatically updating stock levels when a ticket is canceled. It also enables shops to print claim checks and work orders, facilitate deposits, and process payments via Shopify checkout, as well as export ticket information in CSV format for further analysis. Customers benefit from the ability to track the status of their repairs on a dedicated webpage and receive timely email notifications as their repair progresses. Repair Right is specifically tailored for Shopify merchants who focus on repairs for a wide range of items, including phones, electronics, computers, bicycles, watches, jewelry, musical instruments, footwear, small engines, sewing machines, and vacuums, making it a versatile tool for various service-oriented businesses. The app ultimately streamlines operations, enhances customer communication, and improves overall efficiency for repair shops.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Shopify POS
No
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
$0/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
Recte
Founded
2026
Country
United States
Website
recte.tech/apps/repairright/
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No