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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

Description

Repair Right is a Shopify application designed to assist repair shops in effectively managing their intake and service tickets alongside their retail sales systems. With this app, staff members can easily generate jobs directly from the Shopify POS, document repair information, and monitor each ticket through the various stages of the repair process, which includes a dedicated queue for jobs that require immediate attention. Additionally, the application integrates repair parts with the Shopify inventory, automatically updating stock levels when a ticket is canceled. It also enables shops to print claim checks and work orders, facilitate deposits, and process payments via Shopify checkout, as well as export ticket information in CSV format for further analysis. Customers benefit from the ability to track the status of their repairs on a dedicated webpage and receive timely email notifications as their repair progresses. Repair Right is specifically tailored for Shopify merchants who focus on repairs for a wide range of items, including phones, electronics, computers, bicycles, watches, jewelry, musical instruments, footwear, small engines, sewing machines, and vacuums, making it a versatile tool for various service-oriented businesses. The app ultimately streamlines operations, enhances customer communication, and improves overall efficiency for repair shops.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify POS No 

Integrations

Shopify POS Yes 

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Pricing Details

$0/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Vendor Details

Company Name

Recte

Founded

2026

Country

United States

Website

recte.tech/apps/repairright/

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Alternatives

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