Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
Description
RSRS is a versatile and robust software solution designed for computer repair shops and technical departments engaged in electronic equipment repairs. It provides an extensive array of tools that facilitate process optimization, enhance efficiency and productivity, ultimately leading to increased profit margins. By analyzing the history of your customers and their devices, you can advise them on upgrading to newer models, which not only lowers their maintenance and repair expenses but also boosts your revenue. Additionally, the platform's statistical insights enable you to craft and implement a cohesive marketing strategy aimed at enhancing your overall sales, including tailored promotions and offers. Tracking and analyzing the True Costing of your business helps identify areas of potential loss, allowing you to minimize expenses effectively. Moreover, by calculating your service charges more accurately, you can further elevate your profit levels, ensuring a sustainable business growth. This comprehensive approach ensures that both your customers and your business thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Pricing Details
$15.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Vendor Details
Company Name
SynolonSoft
Founded
2010
Country
Cyprus
Website
www.synolonsoft.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
No
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes