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features
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support

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Description

Agent Builder is a component of OpenAI’s suite designed for creating agentic applications, which are systems that leverage large language models to autonomously carry out multi-step tasks while incorporating governance, tool integration, memory, orchestration, and observability features. This platform provides a flexible collection of components—such as models, tools, memory/state, guardrails, and workflow orchestration—which developers can piece together to create agents that determine the appropriate moments to utilize a tool, take action, or pause and transfer control. Additionally, OpenAI has introduced a new Responses API that merges chat functions with integrated tool usage, alongside an Agents SDK available in Python and JS/TS that simplifies the control loop, enforces guardrails (validations on inputs and outputs), manages agent handoffs, oversees session management, and tracks agent activities. Furthermore, agents can be enhanced with various built-in tools, including web search, file search, or computer functionalities, as well as custom function-calling tools, allowing for a diverse range of operational capabilities. Overall, this comprehensive ecosystem empowers developers to craft sophisticated applications that can adapt and respond to user needs with remarkable efficiency.

Description

Perfox.ai is an agentic AI platform designed to build, deploy, and manage teams of high-performance AI agents with human oversight. Its agents learn from your documents, tickets, wikis, and past conversations, while continuously monitoring your business channels. From research and drafting to verification and delivery, Perfox.ai handles requests from start to finish across web, email, in-app platforms, SMS, voice, WhatsApp, and RCS. An intelligent orchestrator assigns tasks to specialized agents, enabling them to collaborate, review each other’s work, and involve a human whenever required by policy. Every response is grounded in trusted information and supported with citations, while each workflow remains fully auditable. Built-in guardrails help ensure agents operate within defined limits, making Perfox.ai suitable for production environments, including regulated and customer-facing operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AgentKit Yes 
ChatKit Yes 
JavaScript Yes 
Model Context Protocol (MCP) Yes 
OpenAI Yes 
PydanticAI Yes 
Python Yes 
RCS No 
Salesforce No 
Slack No 
TypeScript Yes 
WhatsApp No 
Zapier Yes 
Zendesk No 

Integrations

AgentKit No 
ChatKit No 
JavaScript No 
Model Context Protocol (MCP) No 
OpenAI No 
PydanticAI No 
Python No 
RCS Yes 
Salesforce Yes 
Slack Yes 
TypeScript No 
WhatsApp Yes 
Zapier No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Outcome-based pricing you pay for resolutions (a request taken end-to-end to a delivered outcome), not per seat. Plans bundle a monthly resolution allowance with agent teams, channels, integrations and support tiers. Messaging and telephony (voice minutes, WhatsApp/RCS) pass through at cost plus a small handling fee. Annual billing saves roughly 20% versus monthly.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

platform.openai.com/docs/guides/agent-builder

Vendor Details

Company Name

Perfox

Founded

2025

Country

India

Website

perfox.ai/

Product Features

Product Features

Alternatives

Alternatives