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ease
features
design
support

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Description

Last year's focus on merely providing shipping protection is outdated. Onward has revolutionized the industry with a comprehensive approach designed to enhance customer loyalty and ensure profitable growth for your business. Our success is directly tied to yours, as we understand that we thrive only when your business flourishes. The excessive SaaS fees that burden many companies are no longer necessary, as Onward is dedicated to delivering exceptional services without the added costs associated with SaaS. Say farewell to the financial drain of re-shipping fees, return costs, and product guarantee charges, and instead, offer unparalleled post-purchase benefits without impacting your finances. With Onward, you gain an all-in-one solution that elevates the customer experience to a world-class standard. Encourage repeat purchases through enticing credits and incentives that not only please your customers but also cultivate their loyalty. Our expert installation team provides a seamless transition, managing every detail for you. Additionally, customers can effortlessly navigate through an automated self-service claims process, achieving resolution in less than an hour—truly an easy and comprehensive solution for driving customer loyalty and sustainable growth. Embrace the future of customer satisfaction with Onward, where we redefine what it means to support your business.

Description

Transform your care and repair services into a seamless and lucrative endeavor. Enhance customer interaction, and observe a positive impact on your profits. Prolong integrates smoothly with your current systems, offering a rapid setup and immediate benefits. Experience a measurable ROI in after-sales, provide a cutting-edge post-purchase journey, and improve product sustainability. Recognized by leading brands, Prolong excels in enhancing business value and fostering customer loyalty. Maintenance services can increase the average purchase value by as much as 15%. Take significant strides toward a circular economy by prolonging product life while elevating your corporate social responsibility outcomes. Strengthen customer retention and enhance loyalty by refining the post-purchase experience. Your products will enjoy longer lifespans, resulting in less waste and greater value for both you and your customers. By extending the longevity of each product and minimizing waste, you can further solidify your brand's pledge to sustainability, signaling a transformative shift in customer trust and loyalty. Ultimately, Prolong empowers businesses to not only thrive but also contribute positively to the environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Afterpay

Integrations

Afterpay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Onward

Country

United States

Website

useonward.com

Vendor Details

Company Name

Prolong

Founded

2023

Country

France

Website

prolong.io

Product Features

Product Features

Alternatives

Alternatives

UpOrder Reviews

UpOrder

UpOrder by Pantastic
UpOrder Reviews

UpOrder

UpOrder by Pantastic