Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We offer a robust platform designed to streamline the operations of your cleaning company effectively. This platform facilitates attendance tracking for cleaning staff and manages on-site cleaning services seamlessly. Additionally, it allows for the easy oversight of security personnel, auditing activities following alarm triggers, and the overall management of security within a property. Our solution empowers organizations that rely on mobile and remote workers with a user-friendly, cloud-based tool that enhances productivity, ensures compliance with standards, increases visibility, improves service quality, and provides a competitive edge. The OnTouch Team brings a wealth of experience from the IT and service sectors, recognizing that exceptional service, rather than just cost, is crucial for the sustainability and growth of any business. Always adapting to meet our clients' evolving needs, we are committed to helping you enhance your service delivery to your customers even further. With our tool, you'll not only improve operational efficiency but also build stronger relationships with your clients.
Description
ServiceEcho integrates seamlessly into every facet of your organization, streamlining paperwork, enhancing overall visibility, and ensuring that vital information is accessible when needed. Our user-friendly drag-and-drop scheduling tool allows for more efficient management of service teams while providing a comprehensive view of weekly and monthly workloads. The Team Check-in feature simplifies payroll and billing processes, enabling easy tracking of labor, travel, and break times for each work order. Additionally, the platform optimizes travel routes to minimize time spent commuting to and from job sites. Accessible on your field teams' mobile devices, it supplies all necessary job and customer information instantly, empowering your teams to arrive prepared to deliver exceptional service. By leveraging detailed performance reports, you can make informed, data-driven decisions without the burden of manual data collection and calculations. Ultimately, ServiceEcho not only enhances operational efficiency but also supports a more productive and responsive service team.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OnTouch
Country
South Africa
Website
www.ontouch.co.za/
Vendor Details
Company Name
ServiceEcho
Founded
2009
Country
Canada
Website
serviceecho.com/product/
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No