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features
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support

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Description

Streamline your product communication using Onset to ensure your users remain informed and engaged in a centralized manner. Keep them updated on matters that truly matter with timely notifications tailored to their needs. You can schedule release notes to be published automatically at your desired future date, allowing for seamless communication. Utilize tagging for your releases with SemVer, CalVer, or a custom versioning system of your choice. Monitor customer reactions to any changes or updates you implement in your product closely. Create content in Markdown or simply paste it, and it will be transformed into rich text effortlessly. Share your releases externally via a secure private link, enhancing visibility beyond your organization. With an AI-driven writing assistant, you can enhance the quality of your release notes significantly. Ensure that everyone is informed about the features you’re developing, their progress, and future plans. Additionally, gather valuable customer feedback on your roadmap features to identify which ones are most appealing and impactful. This comprehensive approach not only keeps your users in the loop but also fosters a collaborative environment for product development.

Description

ProdCamp is a platform for user feedback management that allows businesses to collect and analyze feedback. 1. Collect feedback from multiple channels (Intercom and email forward, public roadmap, embeddable widget, Google Chrome extension, email forward, email agenda, public roadmap, email forward) 2. Based on Salesforce's $ data and votes, analyze and prioritize which building projects to build next. 3. Push to Jira and GitLab 4. Close the feedback loop

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

GitLab Yes 
Slack Yes 
Bitbucket Yes 
GitHub Yes 
Google Analytics Yes 
Intercom No 
JavaScript Yes 
Jira No 
Mailchimp Yes 
Markdown Yes 
Salesforce No 
Sentry Yes 
Statuspage Yes 
Zapier Yes 

Integrations

GitLab Yes 
Slack Yes 
Bitbucket No 
GitHub No 
Google Analytics No 
Intercom Yes 
JavaScript No 
Jira Yes 
Mailchimp No 
Markdown No 
Salesforce Yes 
Sentry No 
Statuspage No 
Zapier No 

Pricing Details

$30 per month
Free Trial No 
Free Version Yes 

Pricing Details

$29/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Onset

Country

United States

Website

www.onset.io

Vendor Details

Company Name

ProdCamp

Founded

2020

Country

Estonia

Website

www.prodcamp.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Experience Management

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Product Management

Collaboration No 
Feedback Collection No 
Idea Management No 
Milestone Tracking No 
Prioritization No 
Product Roadmapping No 
Release Management No 
Requirements Management No 
Resource Management No 
Workflow Management No 

Product Roadmap

Collaboration No 
Content Import / Export No 
Diagramming No 
Drag & Drop No 
Feature Management No 
Milestone Tracking No 
Prioritization No 
Requirements Management No 
Workflow Management No 

Alternatives

Alternatives