Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhancing your entire business can be achieved through effective order management solutions. Increase your conversion rates by offering more convenient fulfillment options that cater to customer preferences. Customers will appreciate an accurate and real-time delivery promise that outlines pick-up and delivery timeframes, shipping costs, and CO2 emissions, alongside web-to-store services for additional support when needed. OneStock stands out as the premier order management system that companies utilize to boost sales, streamline returns, and improve overall processes. With its innovative dynamic order orchestration technology, OneStock integrates product, location, and carrier data to determine the most efficient fulfillment path for each order, helping you minimize expenses while maximizing efficiency. Moreover, OneStock OMS gives you a comprehensive view of all products across various locations, making them accessible to customers through multiple channels, whether in-store, at your distribution center, or even while on the move or in production. By providing customers with complete access to stock, you create additional incentives for them to shop with you. Ultimately, this strategic approach not only enhances customer satisfaction but also fosters long-term loyalty.
Description
Manage orders via various channels including websites, telesales, EPOS systems, trade counters, and ecommerce platforms for both retail and trade clients. Telesales play an essential role in any direct sales operation, addressing customer inquiries, resolving complaints, and processing orders efficiently. Cyrane provides extensive tools designed to empower telesales and customer service representatives to manage every facet of customer service and order management seamlessly. Features such as trade account and retail pricing, integration of promotional offers and media codes, customer notes, reminders, gift messages, and product personalization are all incorporated. The automatic stock allocation system safeguards against overselling by providing full visibility of stock levels and allows for manual stock allocation when necessary, thereby enhancing flexibility in the order fulfillment process and enabling adjustments to address customer service challenges. Additionally, this comprehensive approach ensures that customer satisfaction remains a top priority throughout the order management system.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ACS
Yes
Adobe Commerce
Yes
Adyen
Yes
Aptos
Yes
BigCommerce
Yes
HiPay
Yes
Infor CRM
Yes
Ingenico TETRA
Yes
Ingrid Delivery Platform
Yes
Intersoft Intelligent Shipper
Yes
Integrations
ACS
No
Adobe Commerce
No
Adyen
No
Aptos
No
BigCommerce
No
HiPay
No
Infor CRM
No
Ingenico TETRA
No
Ingrid Delivery Platform
No
Intersoft Intelligent Shipper
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$675 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OneStock
Country
France
Website
www.onestock-retail.com
Vendor Details
Company Name
Cyrane Systems
Website
www.cyranesystems.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
Yes