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support

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Description

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Description

Organizations have consistently faced the challenge of modernizing their processes, improving customer interactions, boosting operational efficiency, and minimizing expenses. However, the landscape is evolving; rather than merely increasing personnel to tackle these issues, companies are now recognizing the critical role of a comprehensive automation strategy. Hyperautomation involves the integration of various automation tools working collectively, allowing businesses to effectively handle intricate processes, substantial data volumes, and diverse IT systems with significantly reduced manual effort. Nonetheless, the necessity for additional assets, expertise, and partnerships to implement successful automated workflows can lead to extended timelines, rising costs, and a loss of value. To address these challenges, we have carefully crafted a solution aimed at facilitating operational transformation and optimizing results for organizations while managing expenses and utilizing current skill sets. Robility inherently encompasses all the components needed for hyperautomation, utilizing the same low-code design framework found in conventional Robotic Process Automation (RPA), making it accessible and efficient for businesses of all sizes. This approach ensures that organizations can not only keep pace with the demands of the market but also thrive in an increasingly competitive environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceNow Yes 
Airtable Yes 
BigCommerce Yes 
Envoy Yes 
Facebook Yes 
GitLab Yes 
Instagram Yes 
Jira Service Management Yes 
Jira Work Management Yes 
Jotform Yes 
Meetup Yes 
Operata Yes 
Scoro Yes 
Slack Yes 
Smartsheet Yes 
Telegram Yes 
Viber Yes 
Zendesk Yes 
monday AI work platform Yes 

Integrations

ServiceNow Yes 
Airtable No 
BigCommerce No 
Envoy No 
Facebook No 
GitLab No 
Instagram No 
Jira Service Management No 
Jira Work Management No 
Jotform No 
Meetup No 
Operata No 
Scoro No 
Slack No 
Smartsheet No 
Telegram No 
Viber No 
Zendesk No 
monday AI work platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

OneReach.ai

Founded

2010

Country

United States

Website

onereach.ai

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-robility

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

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