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Description

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Description

Pointee serves as an intelligent automation management platform powered by AI, aimed at improving the oversight, management, and optimization of Robotic Process Automation (RPA) projects. It includes capabilities such as dynamic orchestration, predictive analytics, and automated reporting, along with real-time monitoring, which help organizations efficiently scale their automation efforts. With Pointee, a single RPA developer has the ability to oversee as many as 20 bots, which could lead to an increase in automation value exceeding 30% each year. The platform liberates Centers of Excellence (COE) teams from routine support and maintenance, allowing them to concentrate on innovative solutions. Additionally, business stakeholders benefit from enhanced visibility and insights into process performance, contributing to reduced costs per bot and better compliance with service level agreements. This strategic approach enables leadership to optimize the return on investment in automation through performance metrics that guarantee effective resource deployment. Ultimately, Pointee not only streamlines RPA initiatives but also fosters a culture of continuous improvement and efficiency across the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Airtable Yes 
Authorize.Net Yes 
BigCommerce Yes 
ClickTime Yes 
Facebook Yes 
Formstack Yes 
Harvest Yes 
Hubstaff Yes 
Instagram Yes 
Jira Work Management Yes 
Meetup Yes 
Microsoft Entra ID Yes 
Okta Yes 
Scoro Yes 
ServiceNow Yes 
Telegram Yes 
Trello Yes 
WhatsApp Yes 

Integrations

ActiveCampaign No 
Airtable No 
Authorize.Net No 
BigCommerce No 
ClickTime No 
Facebook No 
Formstack No 
Harvest No 
Hubstaff No 
Instagram No 
Jira Work Management No 
Meetup No 
Microsoft Entra ID No 
Okta No 
Scoro No 
ServiceNow No 
Telegram No 
Trello No 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OneReach.ai

Founded

2010

Country

United States

Website

onereach.ai

Vendor Details

Company Name

Pointee

Founded

2020

Country

Czech Republic

Website

www.pointee.com

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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Alternatives

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