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Description

Ominiflow equips expanding teams with a comprehensive solution for managing marketing, sales, and customer support through a single WhatsApp number, featuring an intuitive drag-and-drop chatbot builder for addressing frequently asked questions and qualifying leads, a collaborative team inbox that enables multiple agents to engage in conversations seamlessly, and an integrated CRM that transforms chats and ad interactions into organized leads rather than disjointed messages. For e-commerce and direct-to-consumer brands, it allows customers to explore a complete product catalog and make purchases directly within WhatsApp, eliminating the need for app switching or separate checkout links. Real estate agencies utilize this tool for automating site-visit appointments right from a potential client's initial message. Additionally, clinics, educational institutions, and various service providers leverage it to ensure they don’t miss customer inquiries due to an overloaded phone line. Ominiflow also seamlessly integrates with existing business platforms like Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and over 60 others, transforming WhatsApp into a fully integrated channel rather than an isolated tool, thereby enhancing overall operational efficiency. This integration allows teams to maintain a consistent workflow and improve customer interactions effectively.

Description

WALoops is a comprehensive SaaS platform designed for WhatsApp Business, facilitating messaging, marketing, and customer support, while also incorporating Instagram messaging and live chat features for websites. It offers a collaborative multi-agent inbox, the capability to run broadcast campaigns, a user-friendly visual chatbot builder without the need for coding, and an AI-driven sales assistant that utilizes product information and policies from stores. Among its e-commerce functionalities are reminders for abandoned carts, notifications regarding orders and shipping, verification of cash-on-delivery transactions, and processes that promote prepaid checkouts. The platform seamlessly integrates with Shopify and WooCommerce, along with booking and property management systems, allowing teams to automate customer interactions and access developer APIs through the Advance plan. Targeted primarily at online retailers, direct-to-consumer brands, and service-oriented businesses that engage customers via messaging, WALoops enhances communication efficiency and customer engagement, ultimately driving sales and satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
WooCommerce Yes 
BigCommerce No 
Guesty No 
Hostaway No 
Hostfully No 
HubSpot CRM Yes 
Lodgify No 
Magento No 
OwnerRez No 
Razorpay Yes 
Salesforce Yes 
WhatsApp Yes 
Wix No 
Zoho CRM Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
BigCommerce Yes 
Guesty Yes 
Hostaway Yes 
Hostfully Yes 
HubSpot CRM No 
Lodgify Yes 
Magento Yes 
OwnerRez Yes 
Razorpay No 
Salesforce No 
WhatsApp No 
Wix Yes 
Zoho CRM No 

Pricing Details

Annual plans
Free Trial Yes 
Free Version No 

Pricing Details

$9.99/month
Starter is $9.99/month; Premium is $24.99/month; Advance is $49.99/month. Meta bills WhatsApp message charges directly at its rates; WALoops says it adds no per-message markup. Enterprise pricing is by request.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ominiflow

Founded

2024

Country

India

Website

ominiflow.com

Vendor Details

Company Name

Varni Infotech

Founded

2026

Country

India

Website

waloops.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder No 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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