Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
Description
WordStat is a user-friendly and versatile text analysis application designed to facilitate the extraction of themes and trends through text mining tools, as well as to provide meticulous measurement capabilities with advanced quantitative content analysis features. It serves anyone in need of swiftly extracting and analyzing large volumes of documents for valuable insights. This software can be applied in various contexts, including the evaluation of open-ended survey responses, enhancing business intelligence, analyzing news coverage, detecting fraud, and much more. With its seamless integration with SimStat, a statistical data analysis application, QDA Miner for qualitative data analysis, and Stata, a comprehensive statistical software from StataCorp, WordStat offers unparalleled flexibility in correlating text analysis with structured data, encompassing both numerical and categorical information. Additionally, its adaptable nature makes it suitable for diverse industries and research fields, allowing users to tackle different analytical challenges effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$999 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Vendor Details
Company Name
Provalis Research
Founded
1989
Country
Canada
Website
provalisresearch.com
Product Features
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering
Product Features
Text Mining
Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering