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ease
features
design
support

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Write a Review

Description

Your online store is connected to over 50 POS fields, allowing for the uploading of product details while simultaneously downloading order and customer information into your Point-of-Sale system. Octopus facilitates a smooth integration between your physical and digital retail environments, ensuring that inventory levels are accurately reflected across all sales channels through its two-way integration, thereby preventing overselling. Furthermore, stock and pricing updates in the POS are automatically synchronized with your eCommerce platform at regular intervals. In addition, orders placed online are seamlessly downloaded into the POS, where receipts are generated automatically. Octopus adopts a multichannel sales strategy, enhancing the shopping experience for customers, whether they are purchasing online via desktop or mobile, over the phone, or in a traditional store. With nearly every retail establishment operating as a multichannel business today, integrating a POS system with your online store and marketplaces is now more essential than ever for streamlined operations. This ensures that businesses can effectively manage their sales across diverse platforms, ultimately leading to improved customer satisfaction and operational efficiency.

Description

Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adenza No 
Adobe Marketo Engage No 
Amazon Web Services (AWS) No 
Appian No 
Avaya Aura No 
BeyondTrust Endpoint Privilege Management No 
Bosch IoT Suite No 
CA Flowdock No 
Cloudera No 
Flexera One No 
Freshdesk No 
HPE Consumption Analytics No 
IBM Cloud No 
Ivalua No 
MuleSoft Anypoint Platform No 
Salesforce No 

Integrations

Adenza Yes 
Adobe Marketo Engage Yes 
Amazon Web Services (AWS) Yes 
Appian Yes 
Avaya Aura Yes 
BeyondTrust Endpoint Privilege Management Yes 
Bosch IoT Suite Yes 
CA Flowdock Yes 
Cloudera Yes 
Flexera One Yes 
Freshdesk Yes 
HPE Consumption Analytics Yes 
IBM Cloud Yes 
Ivalua Yes 
MuleSoft Anypoint Platform Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Omnichannel Commerce

Founded

2014

Country

United States

Website

www.omnichannelcommerce.biz

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/omnistore-unified-commerce-solution

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access No 
Multi-Store Management Yes 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Alternatives

Alternatives

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