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Description
Your online store is connected to over 50 POS fields, allowing for the uploading of product details while simultaneously downloading order and customer information into your Point-of-Sale system. Octopus facilitates a smooth integration between your physical and digital retail environments, ensuring that inventory levels are accurately reflected across all sales channels through its two-way integration, thereby preventing overselling. Furthermore, stock and pricing updates in the POS are automatically synchronized with your eCommerce platform at regular intervals. In addition, orders placed online are seamlessly downloaded into the POS, where receipts are generated automatically. Octopus adopts a multichannel sales strategy, enhancing the shopping experience for customers, whether they are purchasing online via desktop or mobile, over the phone, or in a traditional store. With nearly every retail establishment operating as a multichannel business today, integrating a POS system with your online store and marketplaces is now more essential than ever for streamlined operations. This ensures that businesses can effectively manage their sales across diverse platforms, ultimately leading to improved customer satisfaction and operational efficiency.
Description
Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.
API Access
Has API
API Access
Has API
Integrations
Acquia Cloud Platform
Amazon Web Services (AWS)
Appian
Aqua
Avaya Aura
BeyondTrust Endpoint Privilege Management
Boomi
Datadog
Flexera One
Freshdesk
Integrations
Acquia Cloud Platform
Amazon Web Services (AWS)
Appian
Aqua
Avaya Aura
BeyondTrust Endpoint Privilege Management
Boomi
Datadog
Flexera One
Freshdesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Omnichannel Commerce
Founded
2014
Country
United States
Website
www.omnichannelcommerce.biz
Vendor Details
Company Name
Tata Consultancy Services
Founded
1968
Country
India
Website
www.tcs.com/omnistore-unified-commerce-solution
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Product Features
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce