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Description
One app for all your field service needs. A quick demo will show you the power of enterprise data collection and reporting. Maximize efficiency and productivity in your teams. Planning and scheduling are key to maximizing your team's potential for success. Obzervr Manager can create work orders for each shift or have them pre-populated by your Business Systems. To automate and streamline field resource planning and work allocation, you can populate Rosters, Shifts and Crew information in your existing business systems. Schedule work and publish it to individuals or teams. Teams can collaborate and share their knowledge with real-time updates of schedules. The Operator or Team receives the work. Productive. Connected. Connected.
Description
PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Dynamics 365 Field Service
Yes
IBM Maximo Application Suite
Yes
Microsoft Power BI
Yes
Microsoft SharePoint
Yes
Microsoft Teams
Yes
Pronto Xi
Yes
QuickBooks Online
No
SAP ERP
Yes
Slack
Yes
Stripe
No
Integrations
Dynamics 365 Field Service
No
IBM Maximo Application Suite
No
Microsoft Power BI
No
Microsoft SharePoint
No
Microsoft Teams
No
Pronto Xi
No
QuickBooks Online
Yes
SAP ERP
No
Slack
No
Stripe
Yes
Pricing Details
$20/month
Free Trial
Yes
Free Version
No
Pricing Details
Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Obzervr
Founded
2014
Country
Australia
Website
www.obzervr.com
Vendor Details
Company Name
PowerOps
Country
United States
Website
powerops.io
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
No
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
