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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

OPDly is a cloud-based management solution tailored for hospitals and clinics in India. The software enables receptionists to efficiently schedule walk-in appointments and oversee a token queue for each physician. Patients benefit from WhatsApp notifications, real-time queue updates, and reminders sent the evening before their appointment, along with the option to book online via the hospital’s complimentary webpage or a QR code, eliminating the need for app downloads. Physicians can choose between traditional paper prescriptions or opt to send professionally branded prescription PDFs available in English and nine other Indian languages. The system includes GST-compliant billing across outpatient departments, pharmacy, and laboratory services, incorporating multiple payment methods such as UPI, credit cards, split payments, and refunds. Pharmacy management features include counter billing, stock management based on batch and expiry dates, and purchasing tools. Laboratory management capabilities encompass order processing, barcode label generation, and the dispatch of branded reports via WhatsApp. Owners have access to comprehensive collection and financial reports and can manage user roles, permissions, and audit logs with ease. Notably, the software operates entirely within a web browser, requiring no installation or complex setup procedures, making it accessible and user-friendly for all staff members.

Description

TOKENN is an innovative cloud-based software solution designed for managing queues and booking appointments in clinics and outpatient facilities. Patients can effortlessly obtain a token by either scanning a QR code at the clinic or messaging through WhatsApp, which also provides them with estimated wait times and updates as their turn nears. Staff members can efficiently oversee both bookings and walk-in patients using a centralized dashboard, where they can issue reception tokens and manage distinct queues or set appointments based on the doctor or department. A waiting-room display screen keeps patients informed by showing current and upcoming tokens, while announcements are made aloud via a TV or tablet. The WhatsApp assistant is capable of handling various tasks such as making bookings, checking statuses, processing cancellations, and sending reminders in English as well as 18 different Indian languages, while also guiding medical inquiries to the appropriate clinic personnel. TOKENN is specifically tailored for use by doctors, clinics, diagnostic labs, and hospital outpatient departments, offering a digital queuing system that integrates seamlessly with existing records and billing frameworks. Importantly, it functions as a web service, eliminating the need for patients to download a separate TOKENN application. With its user-friendly interface and comprehensive features, TOKENN aims to enhance the overall patient experience in healthcare settings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Razorpay No 

Integrations

WhatsApp Yes 
Razorpay Yes 

Pricing Details

₹499/month
Plans start at ₹499/month, billed yearly at ₹5,988 plus GST. Standard is ₹799/month and Pro is ₹1,199/month, both billed yearly plus GST. Plans differ in doctor and staff limits and included features. Plans include 300 WhatsApp messages per month; additional messages cost ₹0.20 each. A 30-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

₹149 one-time
Plans are prepaid booking-credit packs, starting with 150 credits for ₹149. Each token or appointment uses one credit; WhatsApp messages, reminders, and the waiting-room display are included. Credits never expire, and there is no monthly subscription.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OPDly Technologies

Founded

2025

Country

India

Website

opdly.com

Vendor Details

Company Name

Cyberzio Innovations Pvt Ltd

Founded

2024

Country

India

Website

tokenn.live

Product Features

Hospital Management

Accounting Integration No 
Appointment Management No 
Appointment Scheduling No 
Bed Management No 
Billing & Invoicing No 
Claims Management No 
In-Patient Management No 
Inventory Management No 
Medical Billing No 
Out-Patient Management No 
Patient Records Management No 
Physician Management No 
Policy Management No 
Revenue Management No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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