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Average Ratings 7 Ratings

Total
ease
features
design
support

Description

We address your IT challenges with our intuitive yet robust products designed for ease of use. Our commitment lies in delivering comprehensive IT solutions to businesses eager to expand their capabilities. Since our inception in 2007, we have been dedicated to simplifying business operations. Our team is made up of passionate ICT professionals, including a System Architect, System Analyst, Software Engineer, Designer, Tester, and Business Development Manager, all focused on ensuring the delivery of top-notch services. We recognize that customer satisfaction is paramount to a company’s success. OFCOM CRM offers the perfect solution for managing customer interactions along with sales and marketing efforts. This all-encompassing web-based platform enables users to access the system anytime, from anywhere, and simultaneously. Additionally, our innovative approach guarantees that our clients can adapt to the ever-evolving technological landscape efficiently.

Description

Vtiger is a single product that allows Sales, Marketing, and Support teams to collaborate and deliver exceptional customer experiences. Vtiger organizes customer data in one place so that everyone on the team has a complete view of the customer. Vtiger CRM assists over 300,000 businesses in increasing revenue, customer loyalty and team performance. It breaks down the barriers between sales, marketing, and support teams. Vtiger's All in One CRM allows teams to create memorable experiences across the entire customer lifecycle. 1. Marketing teams must capture and nurture leads. 2. Sales teams can score, track, and close deals. 3. Support teams can access customer history to provide exceptional support.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX No 
APIANT No 
Aline No 
Docusign No 
Dubb No 
Easyflow No 
Formstack Documents No 
Google Docs No 
HighComm No 
HostBill No 
InterServer No 
Mailjet No 
Membrane No 
NXTPulse No 
Olark No 
SQL Account Yes 
SyncSmart No 
T-Max Phone Systems No 
Twilio No 
Yay No 

Integrations

3CX Yes 
APIANT Yes 
Aline Yes 
Docusign Yes 
Dubb Yes 
Easyflow Yes 
Formstack Documents Yes 
Google Docs Yes 
HighComm Yes 
HostBill Yes 
InterServer Yes 
Mailjet Yes 
Membrane Yes 
NXTPulse Yes 
Olark Yes 
SQL Account No 
SyncSmart Yes 
T-Max Phone Systems Yes 
Twilio Yes 
Yay Yes 

Pricing Details

25/user/month
Contact OFCOM Solutions for pricing details.
Free Trial Yes 
Free Version No 

Pricing Details

$10.00/month/user
All in one CRM (includes sales, help desk and marketing features): $30 / user / month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OFCOM Solution

Country

Malaysia

Website

www.ofcomsolution.com/ofcom-crm/

Vendor Details

Company Name

Vtiger

Founded

2004

Country

United States

Website

www.vtiger.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation No 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Lead Management

Activity Tracking Yes 
Campaign Management Yes 
Lead Capture Yes 
Lead Distribution Yes 
Lead Nurturing Yes 
Lead Scoring Yes 
Lead Segmentation Yes 
Pipeline Management Yes 
Prospecting Tools Yes 
Source Tracking Yes 

Sales Tracking

Activity Dashboard Yes 
Alerts / Notifications Yes 
Appointment Scheduling Yes 
Call Logging Yes 
Comments / Notes Yes 
Custom Reports Yes 
Document Management Yes 
Email Templates Yes 
Interaction Tracking Yes 
Lead Management Yes 
Lead Scoring Yes 
Pipeline Management Yes 
Reporting / Analytics Yes 
Task Management Yes 

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