Average Ratings 0 Ratings
Average Ratings 7 Ratings
Description
We address your IT challenges with our intuitive yet robust products designed for ease of use. Our commitment lies in delivering comprehensive IT solutions to businesses eager to expand their capabilities. Since our inception in 2007, we have been dedicated to simplifying business operations. Our team is made up of passionate ICT professionals, including a System Architect, System Analyst, Software Engineer, Designer, Tester, and Business Development Manager, all focused on ensuring the delivery of top-notch services. We recognize that customer satisfaction is paramount to a company’s success. OFCOM CRM offers the perfect solution for managing customer interactions along with sales and marketing efforts. This all-encompassing web-based platform enables users to access the system anytime, from anywhere, and simultaneously. Additionally, our innovative approach guarantees that our clients can adapt to the ever-evolving technological landscape efficiently.
Description
Vtiger is a single product that allows Sales, Marketing, and Support teams to collaborate and deliver exceptional customer experiences. Vtiger organizes customer data in one place so that everyone on the team has a complete view of the customer.
Vtiger CRM assists over 300,000 businesses in increasing revenue, customer loyalty and team performance. It breaks down the barriers between sales, marketing, and support teams.
Vtiger's All in One CRM allows teams to create memorable experiences across the entire customer lifecycle.
1. Marketing teams must capture and nurture leads.
2. Sales teams can score, track, and close deals.
3. Support teams can access customer history to provide exceptional support.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
3CX
No
APIANT
No
Aline
No
Docusign
No
Dubb
No
Easyflow
No
Formstack Documents
No
Google Docs
No
HighComm
No
HostBill
No
Integrations
3CX
Yes
APIANT
Yes
Aline
Yes
Docusign
Yes
Dubb
Yes
Easyflow
Yes
Formstack Documents
Yes
Google Docs
Yes
HighComm
Yes
HostBill
Yes
Pricing Details
25/user/month
Contact OFCOM Solutions for pricing details.
Free Trial
Yes
Free Version
No
Pricing Details
$10.00/month/user
All in one CRM (includes sales, help desk and marketing features): $30 / user / month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OFCOM Solution
Country
Malaysia
Website
www.ofcomsolution.com/ofcom-crm/
Vendor Details
Company Name
Vtiger
Founded
2004
Country
United States
Website
www.vtiger.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
No
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Lead Management
Activity Tracking
Yes
Campaign Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Nurturing
Yes
Lead Scoring
Yes
Lead Segmentation
Yes
Pipeline Management
Yes
Prospecting Tools
Yes
Source Tracking
Yes
Sales Tracking
Activity Dashboard
Yes
Alerts / Notifications
Yes
Appointment Scheduling
Yes
Call Logging
Yes
Comments / Notes
Yes
Custom Reports
Yes
Document Management
Yes
Email Templates
Yes
Interaction Tracking
Yes
Lead Management
Yes
Lead Scoring
Yes
Pipeline Management
Yes
Reporting / Analytics
Yes
Task Management
Yes